Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution.

Skills
  • Transporting files
  • AR/AP
  • Account balancing reconciliation
  • Technologically savvy
  • Sales plan implementation
  • Meeting planning
  • Executive presentation development
  • Excel spreadsheets
  • Microsoft
  • Memo preparation
  • Sensitive material handling
  • Data entry documentation
  • Detailed meeting minutes
  • Timeline Planning and Management
  • Conflict mediation
  • Multitasking and prioritization
  • Schedule management
  • Professional and mature
  • Data entry
Experience
02/2022 to 04/2022 Administrative Assistant Dow Chemical Company | South, WV,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Directed customer communication to appropriate department personnel.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Answered and routed telephone calls and took messages.
  • Obtained scanned records and uploaded to database.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
02/2021 to 02/2022 Assistant Manager Buehler's Grocery | New Philadelphia, OH,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Maintained current understanding of company offerings to better serve customers and team members.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Collaborated closely with management team to roll out functional and strategic initiatives.
  • Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
11/2019 to 03/2020 Server Aspen Skiing Company, L.L.C. | Id, ID,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
05/2015 to 06/2017 Property Manager Pae Government Services Inc | Philadelphia, PA,
  • Handled resident complaints and expedited maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Updated tenant and unit information to keep current in housing database.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Reviewed completed applications and assessed household information against file history and program regulations.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Oversaw budgeting process for assigned properties.
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Answered telephones to assist customers and resolve issues.
  • Monitored and documented delinquencies and other forms of income.
  • Explained policies and reviewed documentation to obtain signatures.
  • Prepared and submitted reports to supervisor.
  • Reviewed and interpreted vendor contracts to enforce requirements.
Education and Training
Expected in 12/2021 Associate of Arts | Health Services Administration Miami Dade College, Miami, FL GPA:

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Resume Overview

School Attended

  • Miami Dade College

Job Titles Held:

  • Administrative Assistant
  • Assistant Manager
  • Server
  • Property Manager

Degrees

  • Associate of Arts

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