Administrative Assistant Resume Example
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ADMINISTRATIVE ASSISTANT
Summary
I am a goal-oriented individual adept in identification and implementation of process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management and communications across all level of personnel, management and clientele.
Skills
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Experience
International Market Centers | High Point , NCProject Coordinator11/2021 - Current
- Assessed, monitored and reported on work progression.
- Collaborated with cross-functional teams to draft project schedules and plans.
- Oversaw adherence to project timelines and budget constraints.
- Liaised with project managers to evaluate project scope and define milestones and deadlines.
- Coordinated with department leads to identify and outline solutions to client-specified challenges.
- Discussed proposals with vendors, contractors and facility review boards.
- Diminished project gaps to promote smooth workflow.
- Developed quality assurance controls for design approaches.
Cushman & Wakefield Inc | Lagrange , GAAdministrative Assistant06/2020 - Current
- Liaised between internal and external stakeholders to provide updated project status and performance reports.
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
- Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
- Maintained inventory in administrative building supply closet to prevent shortages of supplies.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
Lowe's Companies, Inc. | Woburn , MAInstalled Sales Coordinator11/2012 - 06/2020
- Scheduled and managed installations, including contacting installers and customers throughout the process
- Operated and provided training to support the Lowe's order management system
- Facilitated customer satisfaction through proper preparation of materials and follow-up communication with customers and installers
- Ensuring materials were ready for installer pickup or delivery
- Assessed, optimized and elevated operations to target current and expected demands
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
- Automated office operations, managed client correspondence and tracked records
- Extended existing customer relationships through extensive communication and tried-and-true marketing strategies
- Mentored newly hired employees by explaining tactics for building sales pipelines
Tapestry, Inc. | Pleasanton , CASeasonal Cashier12/2009 - 07/2010
- Answered customer quests, provided store information and escorted to desired store areas
- Cleaned and straightened work area
- Operated cash register with proficiency during high-volume shopping times
- Informed managers of issues with loss prevention and security
- Maintained store areas in a neat and clean fashion for a professional appeal
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Assisted customers to find appropriate products, answered product questions and provided product solutions
- Stayed up to date on current item discounts to support promotions
- Troubleshot and resolved issues with cash registers, card scanners and printers
- Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise
- Worked closely with front-end staff to assist customers
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Answered phone calls to assist customers with questions
United Dairy Farmers | Batavia , OHCashier01/2008 - 11/2009
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips
- Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items
- Answered telephone to provide establishment information and take party reservations
- Calculated charges, issued table checks and collected payments from customers
- Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs
Education and Training
Big Bend Community College | City, StateSome College (No Degree) in Arts And Science
Big Sky High School | City, StateHigh School Diploma
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Resume Strength
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- Word choice
- Length
- Strong summary
Resume Overview
School Attended
- Big Bend Community College
- Big Sky High School
Job Titles Held:
- Project Coordinator
- Administrative Assistant
- Installed Sales Coordinator
- Seasonal Cashier
- Cashier
Degrees
- Some College (No Degree) in Arts And Science
High School Diploma
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