Administrative Assistant Resume Example Orland Park Police Department

ADMINISTRATIVE ASSISTANT

Summary

Dedicated and organized Administrative professional with solid background in high-volume office environment focused on delivering exceptional clerical and operational support. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Skills

Inventory systems
Sensitive material handling
Transporting files
Advanced MS Office Suite knowledge
Memo preparation
Chronologically savvy
Document retrieval
Timeline Planning and Management
Data entry documentation
10-key proficiency
Notary Public

Records management systems
AS/400
Legistar
Innoprise
Detailed meeting minutes
Data entry
Event coordination
Understands grammar
Self-starter
Multitasking and prioritization
Strong problem solver

Experience

Administrative AssistantJan 2005 to Feb 2020
Orland Park Police Department － Orland Park, IL

Coordinated, developed, and managed varied and complex clerical, secretarial , and administrative functions.
Coordinated and prepared Police Committee documents for the Chief of Police and Deputy Chief.
Drafted and prepared various correspondence documents for the Chief of Police
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Assisted in preparation of budget needs. Entry of budget in Innoprise System.
Maintained and reconciled credit card purchases for the Chief and Deputy Chief.
Maintained Illinois Training and Standard Board mandates for sworn personnel.
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Prepared new hire paperwork, personnel files. Entered and maintained personnel information in CAD system.
Maintained employee file records of anniversary dates for evaluations, stipends, clothing allowances.
Tracked and submitted employee raises.
Arranged travel and hotel accommodations for domestic business meetings and Training.
Ordering of equipment and supplies in Innoprise system.
Prepared packages for shipment by generating invoices and setting up courier deliveries.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Monitored attendance records by taking note of staff vacation time, holidays, sick days and personal days.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Conducted research using various media sources to obtain relevant data for staff requirements.
Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Organized and maintained filing and document management systems by coordinating, archiving, and purging files.
Acted as a Liaison between the police department and the Board of Fire and Police Commission secretary.
Recording Secretary for the Orland Joint Emegency Telephone Board.

Telecommunications Operator/Administrative Support ClerkMay 1989 to Jan 2005
Orland Park Police Department － Orland Park, IL

Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
Entered information on computerized systems to verify locations and notify nearest responders.
Certified in CPR to provide First Point of Contact emergency assistance to callers.
Monitored switchboard and dispatched emergency services.
Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
Used radio, telephone and computer system to update first responders with new information.
Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
Assisted departments with special requests such as BOLOs.
Trained new hire dispatchers
Certified LEADS training officer
Trained department personnel in the use of the LEADS system
Trained department personnel with certification of LEADS system
Processed arrest paperwork
Liaison to judicial system. Strong business relationship with Defense Attorneys, Prosecutors, Probation Officers as well as judicial associates
Entered and maintained various police clerical paperwork

Assistant ManagerGLG Management/DBA Burger King － Chicago, IL

Managed personnel scheduling, facilitating adequate coverage to meet demand.
Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Oversaw team development according to industry service standards to further customer loyalty.

Assistant ManagerWendy's International LLC － Chicago, IL

Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Delegated daily tasks to team members to optimize group productivity.
Enforced company policies and procedures to strengthen operational standards across departments.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.

Education

High School DiplomaMay 1982Bremen High School － Midlothian, IL

Resume Overview

Companies Worked For:

Orland Park Police Department
GLG Management/DBA Burger King
Wendy's International LLC

School Attended

Bremen High School

Job Titles Held:

Administrative Assistant
Telecommunications Operator/Administrative Support Clerk
Assistant Manager

Degrees

High School Diploma May 1982

Administrative Assistant Resume Example

Resume Score: 80%

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