Reliable and dynamic person looking to develop professionally and enhance my career in the Clerical field. As I have 17 plus years of experience as an Administrative Assistant and would like the opportunity to learn more.
Microsoft Office proficiency
Professional and mature
Dedicated team player
Workers' compensation knowledge
Claims appeal procedures
Billing and coding
Meticulous attention to detail
Professional and mature
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Assisted with payroll preparation and entered data into cumulative payroll document.
Liaised with HR department to establish employee benefits, training, payroll and termination procedures.
A Cheap Ride Auto SalesNCAdministrative Assistant
Registered Notary, Processed payments for four lots, Verified insurance coverage, Tracked Vehicles with two GPS system, Contacted customers for late payments, processed Repo's, sold vehicles and processed paperwork, answered multi line phones and directed customers to the correct salesmen., other duties as assigned by manager.
QVC, IncRocky Mount, NCAdministrative Assistant
Processed payroll, Coordinator of Company Wellness program, Maintain OSHA logs and maintained Workers Comp claims, administered on site drug testing and maintained drug testing database.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organized fashion.
Planned meetings and prepared conference rooms.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Posted open positions on company and social media websites.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Managed the day-to-day calendar for the Human Resources manager.
Properly routed agreements, contracts and invoices through the signature process.
Received and distributed faxes and mail in a timely manner.
Received and screened a high volume of internal and external communications, including email and mail.
Maintained and reserved the executive conference room calendar.
Managed daily office operations and maintenance of equipment.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Coordinated yearly events, ordered supplies, set up interviews for open positions, processed new hire paperwork, I9 entry into the North Carolina database, worked with various databases and supported manager and assistant manager with various clerical duties.
Knowledge in Microsoft Word, Excel and all office equipment.