Skills and Ability:
Proficient in Microsoft office, Oracles and NEMIS. Experienced with the AS400 system, Excellent verbal and communication skills, Problem solving. Ability to identify complex problems and review related information to develop and evaluate options for solutions. Ability to organize tasks and meet deadlines. Contract management and negotiation. Able to establish long-range objectives and specify the strategies and actions to achieve them. Ability to work in a high performance, fast-paced team environment and resolve issues quickly. Monitor/Assess performance of other individuals to make improvements or take corrective actions. Knowledge of laws, legal codes, government regulations, agency rules, and State and Governmental political process.
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Facilitated, developed, and provided training for both Federal and State employees
- Locate voter's names in the ePoll book machines (tablets), to determine their eligibility to vote in that precinct for the Orange the County Supervisor of Elections(SOE).
- Issue ballots to voters and update records if necessary.
- Respond to customer and supplier inquiries about order status, changes, or cancellations.
- Model home Greeter NEWS 13 Meet and greet with prospective home buyers and tour new beautiful model homes Register all guests Perform buying duties when necessary Accurately represent company products and services Greet customers and tour David Weekly's beautiful model homes Carefully clarify needs of customers Provide outstanding customer service Determine if inventory quantities are sufficient for needs, ordering more materials when necessary Work flexible hours.
- Worked directly with customer on site, via email & phone to ensure expectations are met and service issues are resolved.
- Worked with lane, Department Managers, Market Sales Team, Arbitration, Dealer Registration and other coordinators to ensure each vehicle crosses the auction block on sale day.
- Printed and assigned gate passes to dealers and designated transportation facilitators.
- Met with dealers to discuss weekly sales and discuss assigned reserve numbers
- Answered phones and perform other duties as assigned by management.
- Maintained and assured good operating condition of all equipment and facilities.
- Resolved any customer complaints in a friendly, courteous manner.
- Drove auction cars cautiously through various lanes and under block for dealer bidding.
- Maintained the Regional Hazard Mitigation database and records, and utilized (NEMIS).
- Facilitated, developed, and provided training for both Federal and State employees.
- Analyzed contracts for content, clauses, and definitions of outstanding contractual matters for the requirements at the initial stage of all projects.
- Negotiated prices and terms with suppliers and vendors.
- Evaluated bids and proposals.
- Coordinated contracting activities, and compiled data regarding contractor's performance and nonperformance.
- Planned, managed and revised processes and procedures for various department heads.
- Assisted in analyzing financial information for the purpose of developing cost effective benefit evaluation of current and projected applications.
- Tracked the status of requisitions, contracts and orders.
- Coached, supervised and managed team members for quarterly/annual performance evaluations.
- Supervised an office staff of six employees and potential candidates for employment.
- Ensured adherence to quality standards, deadlines and proper procedures.
- Recruited, interviewed and selected new hire employees.
- Overseer accounts receivable.
- Collaborated with management to provide team members with resolution.
Included courses are: Database Systems, Decision Support Systems, Data Mining ,Data Warehouse, Government Contracting, Negotiations, Government Procurement Law, Pricing, Procurement and DAWIA Acquisitions Management and Pricing and Contract Integration.
Included courses are: Procurement and Acquisition, Operations Management, Logistics, Pricing, Negotiations and Integrated Studies.
Accounts receivable, Acquisitions, Arbitration, Coaching Employees, Customer service, Data Mining, Data Warehouse, Database, Decision Support, Emailing, Employee relations, Government, Human Resource, Inventory, Law, Logistics, Market, Management Information System, Negotiations, Operations Management, Pricing, Procurement, Proposals, Sales, Supervisor, Answer phones and Transportation.
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School Attended
- Webster University
- Webster University
- University of Phoenix
- University of Phoenix
Job Titles Held:
- Administrative Assistant/ ePoll Book Inspector
- Administrative Assistant
- Coordinator
- Administrative Support/Auction Professional Driver Manheim/ABC Longwood
- Core lead HMGP (NEMIS) Supervisor
- Assistant Supervisor
Degrees
- Decision Support Systems with Government Contracting Certification Orlando
- Master of Arts
- Bachelor of Science
- Human Resource
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