LiveCareer-Resume

administrative assistant resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Administrative Assistant who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.

Highlights
  • Results-oriented
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Professional and mature
  • Time management
  • Professional and mature
  • Resourceful
  • Dedicated team player
  • Understands grammar
  • Proofreading
  • Strong interpersonal skills
  • Strong problem solver
  • Self-directed
Accomplishments

Successfully planned and executed corporate meetings, lunches and special events for groups of 20+ employees. Increased office organization by developing more efficient filing system and customer database protocols.

Experience
Administrative Assistant , 04/2011 - 11/2013
Motorola Solutions Nebraska, IN,
  • Planned travel arrangements for 20 executives and staff.
  • Drafted meeting agendas, supplied advance materials and followed-up on meetings and team conferences.
  • Designed electronic filing systems and maintained electronic and paper files.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized manner.
  • Supplied key cards and building access to employees and visitors.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Facilitated working relationships with co-tenants and building management.
  • Created weekly and monthly reports and presentations.
  • Wrote reports and correspondence from dictation and handwritten notes.
  • Properly directed agreements, contracts and invoices through the signature process.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Managed daily office operations and maintenance of equipment.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Received and distributed faxes and mail in a timely manner.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
Tax Specialist/ Supervisor, 01/2007 - 05/2011
Common Spirit Enumclaw, WA,
  • Prepare clients tax returns in a fast pace environment with minimum errors.
  • Verified that information in the computer system was up-to-date and accurate.
  • Processed confidential tax form information.
  • Managed team of 7+ of professionals.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Answer phones and set up appointments.
  • Answer all tax questions honestly and accurately.
  • At the close of the night, back-up system and transmit taxes to the IRS.
Cashier , 05/2009 - 02/2010
Clean Harbors, Inc. Salt Lake City, UT,
  • Computed sales prices, total purchases and processed payments.
  • Placed special orders and called other stores to find desired items.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Operated a cash register to process cash, check and credit card transactions.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
Customer Service Rep , 07/2007 - 05/2009
Motorola Solutions Nevada, MO,
  • Computed sales prices, total purchases and processed payments.
  • Described merchandise and explain operation of merchandise to customers.
  • Placed special orders and called other stores to find desired items.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Operated a cash register to process cash, check and credit card transactions.
  • Administered all point of sale opening and closing procedures.
  • Explained information about the quality, value and style of products to Influence customer buying decisions.
  • Recommended and helped customers select merchandise based on their needs.
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Informed customers about sales and promotions in a friendly and engaging manner.
  • Offered Pep Boys credit applications upon checkout, converting [approximately 6 out of 10 customers into card-holders.
  • Trained new employees on company customer service policies and service level standards.
Administrative Assistant, 10/2007 - Current
Khepera Charter School City, STATE,
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Designed electronic file systems and maintained electronic and paper files.
  • Dispersed incoming mail to correct recipients throughout the office.
  • Supplied key cards and building access to employees and visitors.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Facilitated working relationships with co-tenants and building management.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Received and distributed faxes and mail in a timely manner.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Managed daily office operations and maintenance of equipment.
Education
High School Diploma: Accounting, Expected in 2015
-
Community College of PA - Philadelphia, PA
GPA:
Status - Accounting
: , Expected in
-
University City High School - Philadelphia, PA
GPA:
Status -
Skills

back-up, cash register, central point of contact, closing, conferences, contracts, credit, clients, customer service, dictation, fast, faxes, filing, notes, materials, meetings, access, mail, office, neat, payroll, policies, presentations, quality, receptionist, reception, sales, spreadsheets, tax, taxes, telephone, Answer phones, travel arrangements

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Resume Overview

School Attended

  • Community College of PA
  • University City High School

Job Titles Held:

  • Administrative Assistant
  • Tax Specialist/ Supervisor
  • Cashier
  • Customer Service Rep
  • Administrative Assistant

Degrees

  • High School Diploma

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