administrative assistant resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

  • Communication
  • Time Management
  • Highly Efficient and Productive
  • Writing and Editing
Work History
02/2022 to Current
Administrative Assistant Beam Suntory, Inc. Baltimore, MD,
  • Assist in management of academy to ensure effective and cost-conscious operation.
  • Ensure compliance with all federal and state laws, as well as Kiddie Academy standard operating procedures.
  • Assist in completing and submitting required paperwork and record keeping in timely manner, and maintaining in organized, up to date manner.
  • Take active role in planning and participating in academy activities.
  • Accept temporary work assignments in event regularly scheduled personnel are unavailable.
  • Develop and maintain positive, professional working relationship with staff.
  • Assist in daily supervision of staff; keep director apprised of staff concerns and situations needing attention.
  • Assist with enrollment inquiries, follow-up and academy tours in order to increase enrollment.
  • Develop and actively maintains positive communication with parents and children.
  • Assist in recognizing and relaying parental concerns, evaluate course of action, and respond professionally to their needs.
  • Assist in tracking all monetary transactions with customers and vendors.
  • Scan and deposit checks from customers into bank account
  • Help ensure that quality control of programs is sound and meet state and Kiddie Academy requirements; provide feedback to director on quality control issues and assist in resolving them.
  • Complete at least 12 clock hours (or more based on local regulations) of approved continued training during licensing year.
  • Assist with escorting students to and from their classrooms as part or pick up and drop off.
02/XXX8 to 02/2022
Administrative Assistant Beam Suntory, Inc. Boston, MA,
  • Managed over 50 client calls per day, answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Maintained signage and literature in reception area in presentable and up to date condition
  • Performed general clerical duties including photocopying, scanning, typing, scheduling, filing, and faxing
  • Maintained supplies and equipment inventory; place and expedite orders for supplies and verify receipt of supplies
  • Typed and designed general correspondence such as memos, agendas, forms, surveys, excel spreadsheets, and presentations
  • Administered and observed organization's office operations, policies, and procedures
  • Established relationships with families and provide family support
  • Assisted with conducting parent orientation, meetings, and community events. Filed records and notes.
  • Completed intake applications with parents enrolling their children into preschool program
  • Completed Child and Adult Care Food Program (CACFP) reports
07/XXX4 to 03/XXX8
Rite Aid/Walgreens Supervisor Rite Aid/Walgreens City, STATE,
  • Answered over 50 incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled and inventoried items to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Completed store opening and closing procedures and balanced tills, as well as finalized store bank deposits and dropping them off.
  • Trained and mentored new employees to maximize team performance by meeting business and customer needs.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
08/XXX3 to 07/XXX4
Rite Aid Pharmacy Sales Associate/Cashier Rite Aid City, STATE,
  • Quickly operated cash register for cash, check and credit card transactions with excellent accuracy levels; checked out more than 3 customers in 5 minutes
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
Expected in
Hudson County Community College - Jersey City, NJ
Expected in
: Psychology
New Jersey City University - Jersey City, NJ
Expected in 06/XXX1
High School Diploma:
Legacy School For Integrated Studies - New York, NY,

*Understanding Licensing by NJ State Office of Licensing

*Healthy Classrooms by Newark Public Schools

*Asthma, Allergies, and Epi-Pen by Felicia Briggs, Nurse from Newark Public Schools

*CPR/First Aid by Eddie Gallon

*Talking to Supporting Children and Ourselves During the Pandemic by NAEYC

*Identifying Child Abuse and Neglect CCDBG by Programs for Parents

* Medication Management Workshop in the Childcare Setting by Samantha Lott-Velez, Newark Board of Education

*Civil Rights in Child Nutrition Programs by Aleshia Hall-Campbell from the Newark Board of Education

*CACFP Infant, Child, and Adult Meal Pattern Requirements by Aleshia Hall-Campbell from the Newark Board of Education

Native or Bilingual

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Resume Overview

School Attended

  • Hudson County Community College
  • New Jersey City University
  • Legacy School For Integrated Studies

Job Titles Held:

  • Administrative Assistant
  • Administrative Assistant
  • Rite Aid/Walgreens Supervisor
  • Rite Aid Pharmacy Sales Associate/Cashier


  • High School Diploma

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