administrative assistant resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Personable [Job Title] with experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Decisive Administrative Assistant accustomed to managing administrative team members and handling business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results. Proficient in schedule management, company event coordination and financial reporting. Organized [Job Title] lends systematic approach and more than [Number] years of experience handling clerical and bookkeeping tasks. Diligent and punctual individual skillful in performing accounts receivable duties, including invoicing, researching chargebacks and reconciliations. Superior WPM typing speed and diverse software proficiency. Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for [Industry] professionals. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Efficient Administrative Assistant with [Number] years of experience assisting in daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives, including budget creation and payroll processing. Successful at coordinating, directing and executing all facets of event management, staffing and retention objectives within or below established cost projections. Responsible [Job Title] possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds. Motivated [Job Title] with [Number] years of experience offering office support in [Type] industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Organized Administrative Assistant with [Number] years of experience in office and personnel management. Friendly and communicative professional with expertise in payroll, budgeting and vendor communication. Talented coordinator of daily operations, human capital and company resources. Dedicated to supporting team goals and corporate missions. High-performing Administrative Assistant offering extensive experience working with diverse client base and delivering exceptional results. Polished in managing client relations, liaising with internal stakeholders and managing vendor relationships. Proficient in [Software] and [Software]. Gifted program support professional with [Number] years of experience collaborating with program leaders to accomplish [Result]. Skilled at assisting with daily activities as well as [Action] to propel program growth. Superb prioritization skills in fast-paced workplace. Self-motivated Office Manager with proven track record of recruiting, training and overseeing administrative teams and personnel. Brings proficiency in [Skill], CRM and office management systems operations. Detail-focused approach to providing training and resources. Organized Program Support Assistant assists team members and managers with maintaining calendars, receiving and composing communications and replying to inquiries. Strengths include [Area of expertise] and [Area of expertise]. Reliable and dedicated with [Number] years of experience. Friendly [Job Title] with [Number] years of experience in [Area of expertise]. Skilled at presentation design with training in [Software] use and excellent typing abilities. Detail-oriented worker successful streamlining procedures and managing office organization. Hardworking [Job Title] offering familiarity with [Software] and [Software]. Passionate about business success and talented at supporting company staff, office personnel and customer needs. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Responsible Program Support Assistant prepared to take next step with new [Industry] team in [Location] or surrounding area. Fluent in [Language] and [Language]. Skilled in driving smooth office procedures and maintaining strong client and supplier relationships. Detail-oriented and customer-focused with excellent computer competencies. Multitasking Secretary with experience in calendaring systems and meeting coordination. Strong skills in document editing, issue resolution and [Skill]. Considered valuable administrative asset to organization.

  • Types [Number] WPM
  • Recordkeeping and bookkeeping
  • IManage proficiency
  • Executive presentation development
  • Records management systems
  • Microsoft
  • Employee training and development
  • Memo preparation
  • Document retrieval
  • Advanced MS Office Suite knowledge
  • Sensitive material handling
  • Excel spreadsheets
  • Accounting support
  • Transporting files
  • Back office operations
  • Labor relations
  • Mail management
  • Inventory systems
  • Data entry documentation
  • Timeline Planning and Management
  • Detailed meeting minutes
  • Insurance eligibility verification
  • AR/AP
  • Workers' compensation knowledge
  • Cash deposit preparation
  • Program file distribution
  • Accounting skills
  • [Industry] regulations
  • Meeting planning
  • Operational processes
  • [Trade] terminology
  • Administer training modules
  • Administer training modules
  • [Language] skills
  • Administer training modules
  • Administer training modules
  • Database entry
  • Inventory supplies
  • File and data retrieval systems
  • Administrative operations
  • Senior leadership support
  • Insurance eligibility verifications
  • Financial aid document posting
  • Resourceful
  • School records organization
  • Staff training and development
  • Human Resources Management (HRM)
  • Confidential document control
  • Health insurance processing
  • Customer relations
  • Multitasking and prioritization
  • Data organization
  • Scheduling and calendar management
  • Administrative support
  • Microsoft Office
  • Dedicated team player
  • Project Planning
  • Time and labor control
  • Payroll liability and deductions
  • Spreadsheet development
  • Data analysis and research
  • Flexible
  • Credit checks
  • Risk management
  • Time management
  • Data evaluation
  • Conflict mediation
Administrative Assistant, 07/2016 - Current
Nbc Universal Hartford, CT,
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Managed building access by supplying key cards to employees and visitors.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Conducted and initialized background checks for potential employees, using [Software].
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Production Worker, 01/2016 - 05/2016
Brenntag Beaumont, TX,
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Completed product assembly according to standardized procedures.
Project Manager, 06/2015 - 12/2015
Marous Brothers Construction Cincinnati, OH,
  • Identified issues and implemented appropriate solutions to deliver quick and effective remediation.
  • Interacted with clients to provide timely and relevant status updates.
  • Increased team performance from [Number]% to [Number]% through [Task].
  • Trained and coached key team members on production techniques to establish expectations and comply with quality guidelines.
Cashier, 06/2008 - 11/2014
Goodwill Of North Georgia Griffin, GA,
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Received payments for [Product or Service] and issued receipts.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Education and Training
High School Diploma: , Expected in 06/2012
James Kenan High School - Warsaw, NC
Status -

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Resume Overview

School Attended

  • James Kenan High School

Job Titles Held:

  • Administrative Assistant
  • Production Worker
  • Project Manager
  • Cashier


  • High School Diploma

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