LiveCareer-Resume

Administrative Assistant resume example with 13+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Administrative Assistant focused on driving productivity by leveraging strong front office management skills. I am capable of maintaining open lines of communication among executives, middle management, and administrative staff. I answer a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. 
Skills
  • Excel spreadsheets
  • Meticulous attention to detail
  • Self-directed
  • Microsoft Office proficiency
  • Strong problem solver
  • Resourceful
  • QuickBooks expert
  • Insurance eligibility verifications
Experience
07/2015 to Current Administrative Assistant Nbc Universal | Centennial, CO,
  • Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
  • Managed daily office operations and maintenance of equipment.
  • Received and screened a high volume of internal and external communications, including email and mail.
  • Received and distributed faxes and mail in a timely manner.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
07/2013 to 07/2015 Customer Service Representative Altra Holdings, Inc. | West Chester, PA,
  • Processed applications, payments, corrections, endorsements and cancellations.
  • Promoted agency products to customers in person, on the telephone and in writing.
  • Developed life insurance and commercial insurance leads to meet monthly sales targets.
  • Researched coverage and premium options and supplied clients with the best coverage available.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Proficient in electronic file systems and maintained electronic and paper files.

 

02/2013 to 06/2013 Cashier Goodwill Of North Georgia | Stockbridge, GA,
  • Assessed customer needs and responded to questions.
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  • Cleaned and straightened work area.
  • Worked with customer service to resolve issues.
  • Unboxed new merchandise.
  • Rotated stock to maintain freshness.
  • Operated cash register with proficiency.
  • Provided professional and courteous service at all times.
  • Worked overtime shifts during busy periods.
09/2007 to 03/2013 Waitress, Hostess, Take Out Specialist Olive Garden | City, STATE,
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Promptly served all food courses and alcoholic beverages to guests.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Managed closing duties, including restocking items and reconciliation of the cash drawer.
  • Skillfully anticipated and addressed guests' service needs.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.
  • Effectively used items in stock to decrease waste and profit loss.
  • Greeted guests and communicated about wait time.
  • Routinely checked menus to verify they were current, clean and wrinkle-free.
  • Welcomed and acknowledge all guests in a friendly, service-oriented manner.
  • Maximized table turns and rotated seating for maximum guest satisfaction.
Interests
Use this section to highlight your relevant passions, activities, and how you like to give back. It's good to include Leadership and volunteer experiences here. Or show off important extras like publications, certifications, languages and more. 2
Skills
Activities and Honors
Additional Information
  • List your strengths relevant for the role you're applying for List one of your strengths List one of your strengths List one of your strengths List one of your strengths Activities Use this section to highlight your relevant passions, activities, and how you like to give back. It's good to include Leadership and volunteer experiences here. Or show off important extras like publications, certifications, languages and more. 2

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Resume Overview

School Attended

    Job Titles Held:

    • Administrative Assistant
    • Customer Service Representative
    • Cashier
    • Waitress, Hostess, Take Out Specialist

    Degrees

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