LiveCareer-Resume

Administrative Assistant resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

19 yrs. Brazilian, living in the U.S. for four years. A committed and motivated office assistant, administrative assistant, musician, front desk, bookkeeper with exceptional decision making skills, strong work ethic, professional demeanor, and great initiative. Proficient at quickly learning new procedures and taking ownership of diverse projects.

Skills
  • Sensitive material handling
  • Account balancing reconciliation
  • QuickBooks Entry-Level
  • Transporting files
  • Recordkeeping and bookkeeping
  • Technology Mid-Level
  • Report analysis
  • Inventory systems
  • Advanced MS Office Suite knowledge
  • Proposal writing
  • Microsoft
  • PC proficient
  • Accounting skills
  • Excel spreadsheets
  • Data entry documentation
  • AR/AP
  • Mail management
  • Certified Microsoft Office Specialist
  • Staff training and development
  • Multi-line phone systems
  • Confidential document control
  • Data analysis and research
  • Inventory supplies
  • Strong problem solver
  • Data organization
  • Invoicing and billing
  • Database organization
  • Data evaluation
  • Customer service
Education and Training
GED Delray Beach, FL, Expected in 04/2021 GED : - GPA :
Harvard University Cambridge, MA Expected in 10/2020 Certificate : Introduction To Computer Science - GPA :
Villa Lobos Paracambi, Rio De Janeiro, Expected in 06/2017 Diploma : Music - GPA :
Experience
Nbc Universal - Administrative Assistant
Dallas, TX, 09/2021 - Current
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Maintained inventory in supply closet to prevent shortages.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
Deliveroo - Front Desk Receptionist /Cashier
Acton, MA, 01/2021 - 08/2021
  • Handled cash, card, check transactions for customer purchases.
  • Kept register terminal area and store clean and orderly.
  • Addressed and resolved customer complaints with friendly and level-headed assistance.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Organized register supplies in front end and storage areas.
  • Processed sales, returns and exchanges using register system.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Performed cash count-out at end of each shift and addressed all queries from customers.
  • Identified customer needs and promoted matching targets to enhance store revenue.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Input accurate data to keep inventory accounts current and prevent system discrepancies.
  • Computed total bills, collected payments and issued final paperwork and instructions.
  • Managed end-to-end guest experiences, including resolving complaints and coordinating responses to individual needs.
  • Answering phone calls in Portuguese, English and Spanish.
  • Keeping contact with the pharmacy to manage prescriptions.
  • Preparing patient excuse documents and emotional support letters based on the patient medical situation.
  • Checking in and Checking out patients.
  • Greet and manage patients as they arrive and check out the office.
Universal Health Services - Kitchen Assistant
Winston Salem, NC, 02/2020 - 05/2020
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Cleaned utensils, dishes and glasses for customer use.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Supported chefs in managing food preparation to achieve precise plating and presentation.
  • Prepared dishes for catering events or during high-volume shifts.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
  • Moved food and supply items from delivery trucks to storage by unloading and organizing.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
Universal Health Services - Music Teacher
Jeffersonville, IN, 01/2018 - 12/2019
  • Formulated and implemented effective lesson plans focusing on principles of music, musicianship, music theory and history.
  • Maintained students' progress by evaluating and adjusting strategies.
  • Mentored individual students by taking creative approach.
  • Helped students appreciate arts with instructional and immersive techniques.
  • Gathered needed materials such as music and props for daily class instruction as well as performances.
  • Designed and implemented curricula to challenge students and encourage excellence.
  • Utilized creative approaches to solve performance issues.
  • Interfaced with parents to discuss student progress and resolve conflicting educational priorities.
  • Monitored students' progress by analyzing performance metrics.
  • Completed student records and school-related documentation.
  • Broadened approach and improved teaching by completing training courses.
  • Composed and arranged music for department and approved music selections.
Nbc Universal - Music Teacher
Philadelphia, PA, 09/2017 - 11/2017
  • Formulated and implemented effective lesson plans focusing on principles of music, musicianship, music theory and history.
  • Maintained students' progress by evaluating and adjusting strategies.
  • Mentored individual students by taking creative approach.
  • Helped students appreciate arts with instructional and immersive techniques.
  • Designed and implemented curricula to challenge students and encourage excellence.
  • Gathered needed materials such as music and props for daily class instruction as well as performances.
  • Utilized creative approaches to solve performance issues.
  • Monitored students' progress by analyzing performance metrics.
  • Composed and arranged music for department and approved music selections.
  • Broadened approach and improved teaching by completing training courses.
Saborear Restaurant - Administrative Assistant
City, STATE, 01/2017 - 09/2017
  • Organized and maintained filing and document management systems by coordinating, archiving, and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Answered phone calls to better assist the public.
Languages
English :
Native/ Bilingual
Negotiated :
Portuguese :
Native/ Bilingual
Negotiated :
Spanish :
Limited
Negotiated :

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Resume Overview

School Attended

  • GED
  • Harvard University
  • Villa Lobos

Job Titles Held:

  • Administrative Assistant
  • Front Desk Receptionist /Cashier
  • Kitchen Assistant
  • Music Teacher
  • Music Teacher
  • Administrative Assistant

Degrees

  • GED
  • Certificate
  • Diploma

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