LiveCareer-Resume

administrative assistant resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

Entry-level Leasing Consultant with a well-established knowledge of handling tenant issues. Remains calm and focused even under pressure. Looking to bring further success to Friendship Towers through a well-developed skill set and a proactive demeanor

Possesses a high degree of integrity and an outstanding work ethic seeking to apply management talents to drive long-term company growth.

Skills
  • Qualified in commercial servicing
  • Exceptional customer service
  • Approachable
  • Strong work ethic
  • Excellent communication skills
  • Organized
  • Friendly
  • Energetic
  • Flexible
  • Team player
  • Bilingual in Spanish
  • Reliable
Experience
Administrative Assistant, 01/2017 to 08/2018
Ridout Lumber CompanyConway, AR,
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Answered and directed telephone calls to the appropriate personnel.
  • Handled some resident issues.
  • Generated work orders.
  • Processed potential resident applications through tenant tracker and One site
  • Processed rent checks and money orders.
  • Interviewed potential residents.
  • Intake applications.
  • Communicated with vendors.
  • Helped less experienced staff manage daily assignments.
  • Provided assistance and service for a large office environment, handling such tasks as supply ordering and inventory control. 
  • Develop clerical proficiency by working both independently and under guidance. 
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Adhered to security requirements by screening visitors, updating logs and issuing temporary passes.
  • Maintained all office files, both electronic and hard copies.
  • Performed clerical duties, documenting communications, reporting and schedules. 
  • Responded to requests for immediate office support, such as data searches, office memo drafts or reference retrievals.
  • Strengthened trace ability by developing organization systems for contracts, records, reports and call sheet agendas.
  • Worked professionally to handle all client, vendor and public guest requirements.
Substitute Teacher, 11/2011 to 01/2017
Easton, Redding & Region 9 Public School DistrictsEaston, CT,
  • Helped learners of all abilities build learning and study skills to promote life-long educational goals.
  • Oversaw pop quizzes, material exams and standardized tests.
  • Used diverse technologies to help students grasp materials and enhance overall education.
  • Managed classrooms of [15] to [20] students during teacher absences.
  • Updated attendance, grades and other required documentation.
  • Utilized prearranged lesson plans for existing classes.
  • Maintained classroom discipline by applying proactive behavior management techniques.
  • Chaperoned field trips.
  • Kept classroom safe, organized and clean.
  • Built and strengthened positive relationships with students, parents and teaching staff to enhance student learning and classroom success.
  • Contacted principal’s office to handle safety and disciplinary problems.
Cashier/Customer Service Representative, 09/2016 to 01/2017
Trustone FinancialRogers, MN,
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by 90%.
  • Delivered prompt, accurate and excellent customer service.
  • Reported daily averages and shortages to the operations department.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Served approximately 50-100 customers each shift, remaining composed and professional even in high-stress situations.
  • Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
  • Directed specific questions to appropriate branch personnel.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Examined checks for identification and endorsement.
  • Processed cash withdrawals.
  • Verified amounts and integrity of every check or funds transfer.
Teller, 09/2007 to 08/2014
Cliff's Check CashingCity, STATE,
  • Established new accounts and created memberships, resulting in increased loans and earnings for the credit union.
  • Processed cash withdrawals.
  • Maintained confidentiality of bank records and client information.
  • Counted as much as $150,000 in daily funds with manual and machine-assisted methods.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Trained employees on cash drawer operation.
  • Recommended additional products, services and benefits for customers.
  • Examined checks for identification and endorsement.
  • Balanced daily cash deposits and bank vault inventory with zero error rate.
  • Delivered prompt, accurate and excellent customer service.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Verified amounts and integrity of every check or funds transfer.
  • Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings by [Number]%.
  • Processed treasury, tax and loan payments.
Education and Training
High School Diploma: , Expected in 1988 to W. H. Adamson High School - Dallas, TX
GPA:

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Resume Overview

School Attended

  • W. H. Adamson High School

Job Titles Held:

  • Administrative Assistant
  • Substitute Teacher
  • Cashier/Customer Service Representative
  • Teller

Degrees

  • High School Diploma

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