LiveCareer-Resume

administrative assistant resume example with 7+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Detail-oriented assistant. I handle everyday office task. I am proficient in Microsoft and I have been an administrative assistant since 2014. I recently moved to Texas from Missouri with my family. I am looking for a position that could potentially be long term if needed. I handle in office ordering and coordinate meetings with clients in need of supplemental coverage and life insurance.

Skills
  • Asset protection expertise
  • Policy adjustment knowledge
  • Cross-selling and upselling
  • Customer follow-up
  • Email marketing
  • Insurance sales strategy
  • Lead development
  • Renewing policies
  • Sales presentations
  • Quoting and pricing policies
Experience
08/2018 to Current Administrative Assistant Wastequip | Winamac, IN,
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Monitored daily and weekly schedules and monthly calendar obligations.
  • Scheduled and coordinated meetings and calendars of high-level decision-makers.
  • Managed and adjusted personnel scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Coordinated meetings with other department managers and served as main liaison between department heads and executives.
  • Assisted with administrative tasks, including filing, and answering phones.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Facilitated troubleshooting, maintenance and updates for office systems.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
07/2018 to Current Insurance Agent Dealerpolicy | Olathe, KS,
  • Analyzed customer needs and provided best options, upselling products and services.
  • Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
  • Drove client retention by increasing savings opportunities and identifying premium discounts.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Developed insurance cross-selling opportunities in partnership.
02/2014 to 05/2018 Administrative Assistant Wastequip | Brookhaven, MS,
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Created and maintained spreadsheets and developed administrative and logistical reports.
  • Assisted with administrative tasks, including filing, and answering phones.
  • Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
  • Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
  • Coordinated meetings with other department managers and served as main liaison between department heads and executives.
  • Scheduled and coordinated meetings and calendars of high-level decision-makers.
  • Monitored daily and weekly schedules and monthly calendar obligations.
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports.
  • Facilitated troubleshooting, maintenance and updates for office systems.
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Education and Training
Expected in 10/2023 to to Bachelor of Arts | Real Estate Ashford University, San Diego, CA GPA:
Expected in 05/2009 to to High School Diploma | Hillsboro High School, Hillsboro, MO GPA:

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Resume Overview

School Attended

  • Ashford University
  • Hillsboro High School

Job Titles Held:

  • Administrative Assistant
  • Insurance Agent
  • Administrative Assistant

Degrees

  • Bachelor of Arts
  • High School Diploma

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