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administrative assistant resume example with 4 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Organized and dedicated administrative assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills
  • Administrative support
  • Project Management
  • Correspondence Handling
  • Statistical data gathering
  • Relationship building
  • Purchase orders organization
  • Documentation and reporting
  • Recordkeeping
  • Program Management
  • Time management
  • Program Files Maintenance
  • Records management
  • Multi-line phone proficiency
  • Social media knowledge
  • Bookkeeping
  • Filing and data archiving
Work History
07/2019 to 07/2020 Administrative Assistant Wastequip | Alexandria, LA,
  • Interacted with sponsors, vendors, contractors, professional services personnel, media outlets and customers to receive orders, direct activities and communicate instructions.
  • Executed record filing system to improve document organization and management.
  • Maintained complex digital filing system for financial information.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Performed research to collect and record rodeo event data.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained staff directory and company policy handbook for human resources department.
05/2015 to 02/2017 Clothing Supervisor/Store Clerk Mckee Foods Corp. | Purvis, MS,
  • Managed scheduling and task delegation for four clothing team members.
  • Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Volunteered to assist Store manager, Assistant manager and other area managers with all projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Created and enforced detailed organization processes to increase quality service standards.
  • Enhanced training programs to strengthen employee knowledge and promote new managers from within.
  • Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Maintained customer satisfaction while handling all product returns quickly and professionally.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Maintained productivity and accuracy while continuously lifting and unpacking sometimes over 50 pounds of store product.
  • Completed physical inventory counts each Monday and Tuesday.
  • Greeted customers and directed to requested products.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using the stores inventory software system to update inventory.
05/2013 to 08/2014 Store Clerk D And B Supply | City, STATE,
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Assisted customers by answering questions and fulfilling requests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Kept all products in the clothing, animal health and garden areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Folded and arranged all merchandise in attractive displays to drive sales.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Educated customers on promotions to enhance sales.
Education
Expected in to to Certificate | Environmental Science-Fish And Wildlife Management American Public Military University, Charles Town, West Virgina , GPA:
Expected in to to Associate of Science | Natural Resources Management Treasure Valley Community College, Ontario, OR GPA:
Expected in 05/2012 to to High School Diploma | Vale High School, Vale, OR GPA:

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Resume Overview

School Attended

  • American Public Military University
  • Treasure Valley Community College
  • Vale High School

Job Titles Held:

  • Administrative Assistant
  • Clothing Supervisor/Store Clerk
  • Store Clerk

Degrees

  • Certificate
  • Associate of Science
  • High School Diploma

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