administrative assistant resume example with 4+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Meticulous individual with demonstrated success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. Brings polished speaking voice and professional demeanor. Goal-oriented in identifying and implementing process improvements. Dedicated to representing establishment with friendly, professional demeanor.

  • Transporting files
  • Program file distribution
  • Inventory systems
  • Types 40 WPM
  • Excel spreadsheets
  • Technologically savvy
  • 10-key proficiency
  • Sensitive material handling
  • Check processing
  • Back office operations
  • Cash deposit preparation
  • PC proficient
  • Staff motivation
  • Resourceful
  • Project Planning
  • Deadline-oriented
  • Business Planning
  • Professional and mature
  • Tech-savvy
  • Administrative operations
  • Phone call answering
  • Performance goals
  • Social media savvy
10/2021 to Current Administrative Assistant Wastequip | Apple Valley, MN,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Maintained inventory in supply closet to prevent shortages.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Managed payroll for temporary, hourly, and salaried employees.
  • Identified, researched and resolved issues with hours worked.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Interacted pJessicasantly with clients and guests when performing daily duties.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Created Invoices, sent them out.
04/2017 to 07/2019 Loan Officer Assistant Consumers Credit Union | Kildeer, IL,
  • Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
  • Ordered, prepared and verified documents necessary for loan to close in compliance, on time and without last-minute surprises.
  • Maintained up-to-date knowledge and compliance with internal policies and procedures and verified adherence to state and federal laws, rules and regulations affecting loan institutions.
  • Maintained confidentiality in regards to all personal information acquired for loan decision.
  • Organized, filed and maintained customer, department and regulatory loan records.
  • Checked applicant credit, personal references and employment histories.
  • Conveyed acceptance or rejection to customers by mail, telephone or in person.
  • Reviewed historical customer accounts to assess payment compliance and adherence to loan terms.
  • Created, updated and maintained social media and website pages, maintained marketing databases and introduced computerized process to keep in regular contact with borrowers.
06/2013 to 07/2015 Secretary Hilton Worldwide | Saint Louis, MO,
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • PJessicasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Supported office operations, managed client correspondence, tracked records and handled internal communications.
  • Maintained data confidentiality when inputting Personal and Credit information into Financial Loans Software system.
  • Printed Daily and Monthly financial reports.
  • Made daily collections phone calls.
Education and Training
Expected in 02/2017 to to License | Cosmetology University of Cosmetology Arts & Sciences - McAllen, Mcallen, TX GPA:
Expected in 06/2008 to to High School Diploma | Johnny G Economedes High School, Edinburg, TX, GPA:

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Resume Overview

School Attended

  • University of Cosmetology Arts & Sciences - McAllen
  • Johnny G Economedes High School

Job Titles Held:

  • Administrative Assistant
  • Loan Officer Assistant
  • Secretary


  • License
  • High School Diploma

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