LiveCareer-Resume

administrative assistant resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Decisive Administrative Assistant accustomed to managing administrative team members and handling business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results. Proficient in schedule management, company event coordination and financial reporting. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Skills
  • Sales plan implementation
  • Program file distribution
  • Ability to multi-task
  • Insurance eligibility verification
  • Records management systems
  • Cash deposit preparation
  • Employee training and development
  • Advanced MS Office Suite knowledge
  • Back office operations
  • Memo preparation
  • Document retrieval
  • Meeting planning
  • Sensitive material handling
  • Mail management
  • Recordkeeping and bookkeeping
  • Timeline Planning and Management
  • Administrative support
  • Time management
  • Self-starter
  • Credit checks
  • Strong interpersonal skills
  • Phone call answering
  • Invoicing and billing
  • Customer relations
  • Social media management
Experience
Administrative Assistant, 09/2018 - 09/2020
Wastequip Sacramento, CA,
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Scheduled and followed up on client appointments, following the state recommended COVID-19 protocol, collected and processed client payments and maintained client files.
Marketing Specialist, 07/2017 - 09/2018
Crain Communications New York, NY,
  • Executed successful product introductions by coordinating actions with social media, public relations and other internal teams.
  • Maintained professionality and efficiency while working closely with leadership.
  • Avoided delivery delays by carefully planning best routes with GPS.
  • Handled merchandise in accordance with product handling standards.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Resolved customer complaints and adjusted orders.
Crew Trainner, 04/2016 - 04/2017
McDonald's City, STATE,
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Re-stocked, organized and arranged service and food stations.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Cleaned utensils, dishes and glasses for customer use.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • I returned here to work Sept/2019 - Feb/2020.
Education and Training
High School Diploma: , Expected in 05/2017
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Frank W. Springstead High School - Spring Hill, FL
GPA:
Status -
  • Honor Roll - All through Highschool

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Resume Overview

School Attended

  • Frank W. Springstead High School

Job Titles Held:

  • Administrative Assistant
  • Marketing Specialist
  • Crew Trainner

Degrees

  • High School Diploma

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