administrative assistant resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

I am looking for a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I am a Organized and dependable candidate, successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.

I am a Hardworking and passionate job seeker with strong organizational skills. Ready to help achieve company goals.

  • Guest Relations
  • Teamwork oriented
  • Reliable and Honest
  • Exceptional Customer Service
  • Extremely Hardworking
  • Social Interaction
  • Clerical Support
  • Professional and neat
  • Approachable and friendly
  • Strong leadership under high pressure situations
  • Telephone and Front Desk Reception
Work History
12/2020 to 08/2022 Administrative Assistant Banner Health | Tucson, AZ,
  • Answered phone calls and delivered messages to staff.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Developed and maintained strong relationships with clients.
  • Make required company errands with personal car as needed.
  • Kept accurate filing of clients confidential personal and business documentation.
  • Assisted customers with setting appointments, and arranging pick-ups.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to employees by copying, faxing and filing documents.
  • Carried out front office duties utilizing data entry skills.
01/2014 to 12/2020 Foster Care Provider/Respite Care Provider 22Nd Century Technologies | Saint Paul, MN,
  • Provide safety and well-being to children while away from birth parents.
  • Educational advocate for children w/ 504 or IEP for special needs.
  • Continue to stay current on all licensing, certificates, trainings and classes required by law.
  • Respond quickly and appropriately in emotional/behavioral crisis situations using least restrictive intervention necessary.
  • Transport kids to mandated therapy, extracurricular activities and medical appointments, school, court and visitation.
  • Assist children with daily living needs to maintain self-esteem and general wellness.
  • Handle all confidential and sensitive situations in a professional matter.
  • Prepare reports, keep investigation records and maintain all case-related paperwork.
  • Attend court hearings and foster care review boards to ensure successful communication of information.
  • Build strong relationships with children to deliver emotional support and companionship.
  • Document child's mental status, sleep and eating patterns in medical record books.
  • Provide 24/7 care for foster children with various diagnoses such as RAD, ADD, ADHD, PTSD, ODD, Bipolar, Conduct Disorder, Developmental Delays, Depression, Suicidal thoughts and other emotional needs.
  • Provide social, emotional and educational stability to foster children who have experienced abuse, neglect and/or trauma.
  • Emergency Placement to take in children at all hours of day and night, on-call basis, in emergency situations with no notice.
07/2002 to 09/2013 Park Aide Agia | Carpinteria, CA,
  • Operate vehicles and power equipment, such as trucks, trailers, mowers, tractors, leaf blowers and chain saws.
  • Pick up and dispose of all garbage and recycling.
  • Clean and maintain campground restrooms and office facilities.
  • Closely monitor vehicles, campers and campgrounds for behavioral and safety issues, initiating prompt and professional response to problem situations.
  • Collected, compiled and posted information on forest recreation and trail conditions to encourage visitor safety and participation in programs.
  • Maintain or repair tools, equipment, or or structures, such as buildings, fences and benches using hand or powered tools.
  • Perform forest maintenance such as cutting brush, planting trees and brush clearing.
  • Provide clerical support to employees by copying, faxing and filing documents.
  • Answer phone promptly and direct incoming calls to correct offices.
  • Interact with customers by phone, email or in-person to provide information.
  • Maintain the front office desk and reception area in a neat and organized fashion.
  • Support Supervisors and District Heads by handling extra projects as needed.
  • Receive and distributed faxes and mail in a timely manner.
  • Provide info and guidance for park visitors, answered questions and suggested trails for hiking, riding and camping.
  • Inform visitors of current and recurring dangers including wildlife, terrain and inclement weather.
07/2001 to 06/2002 Waitress Jerrys Restaurant | City, STATE,
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Verified daily sales for end-of-day audits and accurately filled out daily paperwork.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Trained new hostess employees.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
  • Managed food resources, memorized orders and coordinated customer service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Completed inventory counts and ordered merchandise.
  • Counted money in drawers at beginning and end of each shift.
  • Built solid friendships with many frequent patrons.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
  • Presented menus to patrons promptly after seating and answered questions about menu items.
  • Made recommendations upon request then recorded order information.
Expected in 10/2005 to to Certificate of Completion | Medical Administrative Assistant Allied Business Schools, Laguna Hills, CA GPA:
Expected in 06/2000 to to High School Diploma | San Benito High School, Hollister, CA GPA:

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Resume Overview

School Attended

  • Allied Business Schools
  • San Benito High School

Job Titles Held:

  • Administrative Assistant
  • Foster Care Provider/Respite Care Provider
  • Park Aide
  • Waitress


  • Certificate of Completion
  • High School Diploma

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