administrative assistant resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Personable Receptionist skilled at using relationship-building to cultivate positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Skills
MS Office Suite knowledge
QuickBooks
Timeline Planning and Management
Data entry documentation
Mail management
Sensitive material handling
Cash deposit preparation
Accounting support
Excel spreadsheets
Meeting planning
Account balancing reconciliation
Database entry
Strong interpersonal skills
Experience
Administrative Assistant, 05/2021 to Current Watermark Retirement Communities – New York City, NY,
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
Team Lead 2 , 04/2020 to 05/2021 Efi Global – Brownsville, TX,
Delegated tasks to multiple employees while maintaining efficient workplace.
Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Met other supervisors and business leaders to plan and guide workflow and operations.
Resolved team member concerns and problems while facilitating solutions and forwarding complex matters to higher authorities.
Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
Developed pricing schedules, costing for materials, and compliance statements.
Trained, developed and counseled employees to develop high performing team.
Maneuvered forklift over and around loaded pallets, boxes and other materials.
Unloaded incoming items from trucks and rail cars and transported materials to staging area.
Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
Operated forklift to transport goods throughout warehouse.
Transported, loaded, unloaded and stacked materials.
Loaded or unloaded shipments on trucks.
Greeted customers and responded to informational requests.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
Built and maintained productive relationships with employees.
Assitant Manager /Manager, 06/2018 to 02/2020 Cottage Grove Cigar And Drink – City, STATE,
Escorted customers to products and pointed out complementary items to boost store sales.
Resolved customer issues efficiently to build loyalty.
Balanced cash drawer daily and performed all opening and closing duties.
Collaborated with manager to compile standardized policy to maintain compliance with company guidelines and regulatory requirements.
Assisted with recruitment, interviewing and onboarding new employees.
Built and developed lasting relationships with employees, peers, upper management and outside vendors.
Complied with strict liquor sales laws to control store liability and protect minors from access to alcohol.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Inter/ Office Specialist Sr. , 06/2010 to 04/2017 Butte County Probation Department – City, STATE,
Oversaw office inventory by restocking supplies and submitting purchase orders.
Sorted and distributed business correspondence to correct department or staff member.
Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Managed office paperwork, including scanning documents and routing business correspondence.
Supported office clerical functions using word processing and other software, email and office machines.
Answered multi-line telephone system and routed calls to appropriate personnel.
Maintained confidentiality regarding compensation, benefits and employee issues by handling confidential information and documentation with care.
Transcribed documents and maintained high levels of accuracy.
Typed, edited and formatted memos for employees, updating necessary information and working closely with multiple departments.
Education and Training
GED: , Expected in 04/1995 to Oroville Adult School - Oroville, CA, GPA:
: , Expected in to Butte College - Oroville, CA GPA:
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