LiveCareer-Resume

administrative assistant resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Intermediate MS Office Suite knowledge
  • Strong interpersonal skills
  • Proofreading/Eye for detail
  • Talent Management
  • Dedicated team player
  • Organization and efficiency
  • Memo preparation
  • Data entry documentation
  • Mail management
  • Sensitive material handling
  • Meeting planning
  • Employee engagement
  • Strong problem solver
  • Conflict resolution
  • Employee relations
  • Recruitment and hiring
  • Personnel information systems
  • Benefits programs
Education and Training
Institute of Management of Information System England, Expected in 08/2006 Associate of Science : Management Information Systems - GPA :
Experience
Hilton Worldwide - Administrative Assistant
Sedona, AZ, 03/2021 - Current
  • Formated and edited solicitations for Invitation to Bid/Request for Proposal for Construction Contracts and and design services.
  • Scheduled, attended Invitation To Bid openings and managed the Bidding process
  • Drafted construction contracts and wrote contract award letters for various projects.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Prepared and prioritized calendars and correspondence.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Obtained scanned records and uploaded to database.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Prepared/processed purchase orders and sent to distributors and suppliers.
  • Monitored expired Insurances for various projects. Wrote suspension letters to vendors or contractors if Certificate of Insurance is not renewed
County Of El Paso Tx - Human Resources Manager
El Paso, TX, 05/2016 - 09/2018
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Provided HR consultation services to leadership and department heads.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Held exit interviews and documented information discussed with employees.
  • Recruited new employees and built relationships, driving visibility.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Directed HR programs, policies and processes to improve operational efficiency.
Mega Bank (Gambia) Ltd - Human Resources Manager/Assistant
City, STATE, 01/2009 - 04/2016
  • Directed HR programs, policies and processes to improve operational efficiency.
  • Investigated workplace issues with professionalism and sensitivity to senior executives.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Held exit interviews and documented information discussed with employees to reduce churn or staff attrition. .
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Created and maintained internal job descriptions and postings to accurately reflect roles.
  • Created and managed more than hundred thirty (130) confidential personnel records to keep sensitive data secure.
  • Assisted with employee termination process to drive consistency and reduce discrimination claims.
  • Ordered catering or restaurant delivery to offer food and beverages to Board meeting attendees.
  • Prepared PowerPoint presentations on activities of the Bank's human Capital Management for quarterly Board meetings with top-level executives/Board Committee members.
  • Drafted Board committee agenda and recorded detailed minutes of board committee meetings, documenting chronology of board actions, and reports.
  • Implemented staff bonding activities and revised pay structure to improve personnel retention rates by 5%.
  • Managed employee Compensation and Retirement benefits.
Activities and Honors
  • Internship at the Human Resources Office of the Group Office of Keystone Bank PLC. (Lagos, Nigeria)- April 2013.
  • Certificate on Managing Change in Today's Environment- September 2012
  • Certificate on International Human Resource Management Congress- July 2011
  • Certificate on Anti Money Laundering and Counter Finance Terrorism- March 2011
  • Attended a conference on developing Telecoms services for business customers- (Monaco, France -May 2007)
  • Certificate in developing a business plan March 2007
  • Certificate in developing Corporate Marketing effectiveness/creating a Marketing niche for products and services- Accra Ghana-May 2006
  • Certificate in public speaking- December 2006
  • Certificate in Practice of Supervision -Accra Ghana- October 2005

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Resume Overview

School Attended

  • Institute of Management of Information System

Job Titles Held:

  • Administrative Assistant
  • Human Resources Manager
  • Human Resources Manager/Assistant

Degrees

  • Associate of Science

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