administrative assistant resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

Organized administrative assistant with 4 years of hands-on experience handling clerical and bookkeeping tasks. Diligent and punctual individual skillful in performing accounts receivable duties and reconciliations. Superior WPM typing speed and diverse software proficiency.

  • Inventory systems
  • Sales plan implementation
  • QuickBooks expert
  • Microsoft
  • Data entry documentation
  • Accounting support
  • Meeting planning
  • Excel spreadsheets
  • Report analysis
  • Account balancing reconciliation
  • Accounting skills
  • Recordkeeping and bookkeeping
  • Check processing
  • Timeline Planning and Management
  • Mail management
  • Transporting files
  • 10-key proficiency
  • Phone call answering
  • Staff training and development
  • Resourceful
  • Training and development
  • Schedule management
  • Invoicing and billing
  • Database entry
  • Customer relations
  • Project management
  • Payroll and benefits administration
  • Payroll liability and deductions
  • Spreadsheet development
Administrative Assistant, 07/2021 to 06/2022
NokiaVirtual Office Illinois, IL,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Composed correspondence, reports and meeting notes.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Maintained accurate department and customer records.
  • Coordinated appointments, meetings and conferences.
  • Responded effectively to sensitive inquiries or complaints.
  • Managed inventory to ensure all supplies were in stock and within budget.
  • Prepared and prioritized calendars and correspondence.
  • Monitored office equipment and scheduled repairs.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Answered and routed telephone calls and took messages.
  • Obtained scanned records and uploaded to database.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Oversaw office inventory and timely reordering of supplies.
  • Processed financial documents, contracts, expense reports and invoices.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
  • Managed incoming and outgoing mail, filing and meeting coordination.
  • Met incoming guests and clients, offering immediate assistance.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Drafted agendas, meeting notes and other documents to enhance collaborative process.
  • Prepared payroll documents and maintained databases for financial offices.
  • Maintained appointment and event calendars for executives and department heads.
  • Inventoried and ordered supplies to maintain consistent access to required items.
  • Checked stock to determine inventory levels and maintain office supply products.
  • Screened visitors and directed to specific location for office safety.
  • Developed and continuously improved digital filing and document management protocols.
  • Generated office correspondence and reports.
  • Monitored schedules and calendar obligations for executives.
  • Directed clients and guests to correct departments, rooms and staff members.
Shipping and Receiving Clerk, 08/2016 to 10/2020
Universal Forest Products, Inc.Shippenville, PA,
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Organized deliveries by sorting and stocking receivables
  • Maintained inventory of shipping materials and supplies.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Prepared documentation to track and report on damaged or missing items.
  • Contacted transport companies and suppliers to expedite, trace, or return shipments.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Contacted vendors for information on inbound or outbound shipments.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Monitored merchandise received and shipped from facility in computer system.
  • Obtained required documentation to process shipments and support movement.
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Maintained work areas and kept organized.
  • Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Documented damaged, inaccurate or missing products and reported to management.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement and minimize labor.
  • Placed products and rotated stock per established standards.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Produced reports on shipments, team performance and financial numbers.
  • Researched lost or missing shipments and initiated tracing process to locate shipments and meet customer needs.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
House Manager, 10/2010 to 06/2016
Res-Care, Inc.Salina, KS,
  • Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
  • Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
  • Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
  • Cross-trained in every store role to maximize operational knowledge.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Identified business issues, creating customized solutions for individual problems.
  • Reviewed completed work to verify consistency, quality and conformance.
Education and Training
High School Diploma: , Expected in 06/2015 to Penn Foster Program - Clovis, CA,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Penn Foster Program

Job Titles Held:

  • Administrative Assistant
  • Shipping and Receiving Clerk
  • House Manager


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: