administrative assistant resume example with 6+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Dedicated Administrative Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

  • Inspecting Machinery
  • Reading Comprehension
  • CGMP Regulations
  • Duty Assignments
  • Safety Policies and Procedures
  • Project Requirements
  • Critical Thinking
  • Answering Phones
  • Ease with Computers and Technology
  • Strong Organizational Skills
  • Multitasking and Time Management
  • Customer Satisfaction
Sneads High School Sneads, FL Expected in 05/1996 High School Diploma : - GPA :
  • Administrative Proffessional Foundations Certification - August 2022
  • Diploma in Administrative Procedures and Support in the office. Credentials # 2637-26116742 August 2022
  • Introduction to Office and Administrative Management Certification August 2022
  • Diploma in Human Resources Credentials # 1678-26116742 September 2022
  • Human Resources Foundations Certification September 2022
Work History
Boys Town - Administrative Assistant
Missouri Valley, IA, 08/2013 - 04/2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Maintained staff directory and company policy handbook for human resources department.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Responded to inquiries from callers seeking information.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Trulieve - Oil Production Technician
City, STATE, 05/2022 - Current
  • Promptly documented and reported all defective equipment and hazardous conditions.
  • Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Suggested and implemented new ideas to improve quality, reduce cost and support production work environment.
  • Used precision test equipment to troubleshoot malfunctions, and inspected parts for excessive wear and other conditions.
  • Made sure that products were produced on time and are of good quality.
  • Inspected products and machines to maintain quality and efficiency.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Reported on findings and made proactive and targeted recommendation to senior leaders.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
S And M Steel Erectors - Business Owner
City, STATE, 08/2019 - 01/2022
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Optimized team hiring, training and performance.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Input income and expense details into database to track business finances and address variances.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Learned and remained updated on statutory requirements and regulations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Coached and mentored employees through effective recruitment, hiring and goal setting methods.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained new employees on proper protocols and customer service standards.
  • Drafted invoices for completed work.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
  • Upheld great standards of leadership for employees, consistently leading by example for best-in-class metal building work.
  • Implemented a Health and Safety program that was reviewed and approved by OSHA

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Resume Overview

School Attended

  • Sneads High School

Job Titles Held:

  • Administrative Assistant
  • Oil Production Technician
  • Business Owner


  • High School Diploma

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