Reliable and friendly service-focused professional who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying experience. Currently has 7, years of experience working for retail establishments, and 2 years experience as an administrative assistant. I am always looking for ways to improve service and grow myself. I am always eager to move forward and found I have always moved forward quickly at any job I have held. I attribute that to my passion to always learn the next thing so I am able to provide the best service to anyone I assist. I am grateful for the opportunities and obstacles that have been placed in front of me for they have taught me many things and helped to make me the dedicated associate I am today.
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At Goodwill was promoted to Supervisor within 6 months of my hiring date.
At walgreen's I was promoted to shift lead shortly after one year of employment. I needed one year with the company in order to be eligible.
Received “exceeds expectations” ratings on 5 of 7 in my performance reviews.
Phone: 630.495.7968
Answered customers' questions and addressed problems and complaints in person and via phone.
Lead Orientation once a week.
Track students payments, email reminders.
Assist in event planning (Graduation/Field Experience Trips)
Maintain Library
Proctor entrance/proficiency exams
Started as a sales Associate and was promoted to Shift lead in Late April of 2014.
Opened and closed the store, which included counting cash drawers and making bank deposits.Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.Built and maintained effective relationships with peers and upper management.Processed shipments and maintained organized stock shelves.Informed customers about all product lines and services offered by the company.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.
(started as an associate) Phone: 815.756.4200Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Answered customers' questions and addressed problems and complaints in person and via phone.
Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Offered exceptional customer service to differentiate and promote the company brand.Consulted with customers on the latest styles and trends.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Kept current on market and product trends to effectively answer customer questions.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Kept the showroom clean and maintained neat, orderly product displays.
Customer Service, Inventory, Logging, Merchandising, Payments, Point Of Sale POS, Pricing, Problem Solving, Receptionist, Retail, Retail Sales, Scanning
Personal Interests:
Cooking/baking
Film
Music
Family/Friends
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School Attended
Job Titles Held:
Degrees
