Administrative Assistant/ customer service Resume Example
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ADMINISTRATIVE ASSISTANT/ CUSTOMER SERVICE
Summary
As my resume indicates, I have roughly five( 5) years of professional experience in an administrative capacity and teaching. I have worked as an assistant either to a department, single individual or multiple individuals in separate departments as well in business coordination. I am sure you are aware of the flexibility, focus and diplomacy such positions require. I want to bring the knowledge and insight gained through these various offices.
I have much to offer in the way of diversity of experience and profession in that I have worked in three (3) major industries in the United States and Thailand staffing, law, and currently, bussiness education. Within these industries I have had the opportunity to learn human resource policies, procedures and the protocol necessary to enforce them ethically and without liability.
I have sharpened my organizational skills, attention to detail and my ability to work with speed and accuracy.In my past and current positions at my University I have gained experience in research, writing reports, designing high impact Power Point presentations, administrating grants, and much more. Combine all of this experience with my natural talents (writing, aesthetics, analytical problem solving, logistical planning, and research) and with my work ethic you have a well-rounded candidate you will be proud to have on your staff.Finally, in all the previous positions I have held, I have approached them as opportunities for career advancement and discovery. I will bring the same entrepreneurial spirit and value added vision to your office.
Highlights
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Accomplishments
- Dean's Honor Scholarship
- Awarded Scholarship from Australian Catholic University
- January 2011
- Best teacher award
Experience
SMS CorporationCity , STATEAdministrative Assistant/ customer service07/2014 to 01/2015
Responsibilities Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Maintains financial accounts by processing customer adjustments.
Accomplishments : More experience in dealing with customer as well as administrative management responsibility.
Skills Used Team worker, quick in learn always on time, great management attitude.
World Relief ChicagoCity , STATEVolunteer English Teacher02/2014 to 04/2014
Responsibilities Teaching English to the Migrants Refugees.
Accomplishments: Gain new experience working first time in Chicago. New concepts new environment.
Skills Used Excellent communication, Problem Solving, Adapting new change and work.
United Nation High CommissionerCity , STATESocial Worker/ Psychological Assistance Manager03/2011 to 10/2013
Visiting migrants refugees and asylum seekers.Preparing financial accounts report of the year, traveling, Helping solving psychological terms of issues .
Accomplishments: Learned how to engage with different people, What is Psychologically? How it disturbsanyone minds and make it down? Know Different health problems, different situation around the world. The
most important part changing of lifestyle.
Skills Used: Excellent communication, Problem Solving, Quick Thinker, Fastest growth.
Bangkok Refugee Center( Implemantary Partner Of United Nation High Commissioner)City , STATESenior English Teacher01/2011 to 12/2013
Focus on children's skills and knowledge - managing school activities, Examination Lesson planning, Planning Activities, Classroom managements.• Adult ESL class (Once a week every Wednesday)Example: Teaching English language and literature from play group till grade 5 Planning, preparing and delivery lessons to a range of English classes, preparing pupils for external examination., Managing pupils' behavior in the classroom and on school premises.Administrating examination, preparing coursework for students and the class, helping pupils to improve their conversational English
.Accomplishments:Learning different mind personality I believe once you work with kids its a psychology, help you to manage yourself with different people around you and as well as make you trained for being in leadership.
Skills Used :Helping student, computer skill, Problem Solver, Event arranger for kids concerts eg, Christmas, Easter, World Refugee day. Prepare dances,plays, Fun with kids,
Lumpani ParkCity , STATEEnglish Teacher Intern01/2010 to 05/2011
- Working as a volunteer English Teacher, Teaching English to kindergarten age groups. Action verb that focuses on results.
- Focus on children level and knowledge of English.
- Example: Teach grammar, literature, reading from ages 5 to 6.
Education
BA:leadership, Business Management2013Fairfield University, City, State, USBA in leadership role & Business Management (online) Fairfield University - Connecticut Avenue Estates, MD 2012 to 2013
Bachelor of Human Right Law:Liberal studies/ Human Right Law2013Australian Catholic University, City, State, AUBachelor of Human Right Law in Liberal studies/ Human Right Law Australian Catholic University - Melbourne VIC 2011 to 2013
BA:environmental2012York University, City, State, CABA in Global environmental change ( Online) York University - Toronto, ON 2011 to 2012 Undergraduate in Political Science
High School Diploma:Facility of Arts2010St Joseph, City, PKSt Joseph Collage - Karachi 2008 to 2010 High School Diploma in Facility of Arts
2008St Patrick's Girls High School, City, PKSt Patrick's Girls High School - Karachi 1999 to 2008 SKILLS Computer skills abitilty to write 50 wpm(power points, word perfect, Microsoft photo editor, Microsoft publisher, excel, Photoshop, Microsoft word.
Certifications
Loyalty and Dedication to work June 2011 to Present Because of my work experience and dedication to the work, I was been certificated as a best both teacher and student mentality, team motivated and hard worker person through United Nation High Commissioner. part of doing social work and traveling at the same time.
Affiliations
United Nation High commissioner leadership position 2012 -2013
Thai association of Refugee Interpreter 2010-2011 Work on weekend.
Skills
Computer skills: abitilty to write 50 wpm(power points, word perfect, Microsoft photo editor, Microsoft publisher,excel, Photoshop, Microsoft word.
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Resume Overview
School Attended
- Fairfield University
- Australian Catholic University
- York University
- St Joseph
- St Patrick's Girls High School
Job Titles Held:
- Administrative Assistant/ customer service
- Volunteer English Teacher
- Social Worker/ Psychological Assistance Manager
- Senior English Teacher
- English Teacher Intern
Degrees
- BA : leadership, Business Management 2013
Bachelor of Human Right Law : Liberal studies/ Human Right Law 2013
BA : environmental 2012
High School Diploma : Facility of Arts 2010
2008
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