Self-motivated professional, bringing proven leadership, organizational critical-thinking and customer relations skills. Remote worker with over 15 years experience, independently solving problems via various platforms for diverse business requirements. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements with clarity. Exceptional communication, researching, analytical, writing skills along with case management abilities. Personable team lead with experience employing exceptional relationship-building abilities to cultivate positive rapport among colleagues and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution.
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