Administrative Assistant Resume Example Whitsons Culinary Group

ADMINISTRATIVE ASSISTANT

Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Accomplishments

Training - Responsible for training all new employees to ensure continued quality of customer service.
Completed payroll for staff of 44 direct reports.
Recognized by customers and District management for expedient and effective service.
Awarded "Employee of the Month" for delivering outstanding administrative support.

Skills

Accounting Skills
Customer and client relations
Administrative support
Bookkeeping
Recordkeeping
Office management
Documentation and control
Filing and data archiving
Payroll and budgeting

Package routing
Time management
Employee timesheet processing
Attendance record management
Multi-line Telephone Systems
Team building
Business administration
Invoice Processing

Work History

Administrative Assistant, 11/2015 to Current
Whitsons Culinary Group – Hicksville, NY

Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Processed invoices and expenses using Dine Central to facilitate on-time payment.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Arranged rapid office equipment repair and maintenance with vendors.
Executed record filing system to improve document organization and management.
Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Coached new employees on administrative procedures, company policies and performance standards.
Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Maintained and processed invoices, deposits and money logs.
Organized and carried out efficient month-end, quarterly and year-end processes.
Verified postings to ledgers to confirm accurate entry and account balances.
Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections, Weekly balance records, vendor payments and profit and loss statements for corporate office as well as client.

Senior Operations Administrator, 10/2008 to Current
FedEx Ground – Bethpage, NY

Maintained damaged goods records, backorder logs, and any applicable regulatory reporting.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
Coordinated dispatching of 100 plus drivers to accomplish daily delivery requirements.
Worked with vendors to schedule more than 100 daily pickups and 30,000 weekly deliveries.
Liaised between warehouse personnel and customer to facilitate account and operational needs.
Tracked orders and notified customers of status or potential delays.
Promptly responded to inquiries and requests from prospective customers.
Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Cross-trained and provided back up for customer service managers.
Followed up with customers about resolved issues and completed pick-ups and deliveries to maintain high standards of customer service.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Trained staff on operating procedures and company services.
Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.

Bank Teller, 03/2007 to 08/2008
Nassau Financial Federal Credit Union – Garden City, NY

Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Checked amount details and fraud markers for transaction papers such as checks and money orders.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Promoted products or services to each customer to consistently achieve sales targets.
Reconciled cash drawer and resolved discrepancies.

Education

High School Diploma: 06/2005
Freeport High School - Freeport, NY

Associate of Arts: Business AdministrationNassau Community College - Garden City, NY

Resume Overview

Companies Worked For:

Whitsons Culinary Group
FedEx Ground
Nassau Financial Federal Credit Union

School Attended

Freeport High School
Nassau Community College

Job Titles Held:

Administrative Assistant
Senior Operations Administrator
Bank Teller

Degrees

High School Diploma : 06/2005
Associate of Arts : Business Administration

Administrative Assistant Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes