administrative assistant resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Reliable and driven individual promoting operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues. Demonstrates professionalism in dealing with diverse population while respecting each others views and beliefs. Promotes a common purpose consistent with college goals and demonstrates a commitment to students and the learning environment.


Excellent organizational skills- critical thinker

Strong oral and written communication skills

Ability to work independently with a high degree of accuracy in a fast-paced environment

Demonstrates multi-tasking and meets deadlines under minimal supervision

Microsoft efficient- MS Word, Excel, Powerpoint

Drupal certified

Advanced training in E-Procurement

Ellucian Datatel UI5


Web Advisor



Adobe DC Reader

Internet Explorer, Google Chrome, Microsoft Edge

Administrative Assistant, 06/2010 - Current
Bend Memorial Clinic Staten Island, NY,

Builds all course sections and processes all contract changes in the student Database, Colleague, for all Emergency Medical Sciences non-degree courses as well as off-site Fire EMS courses

Processes class cancellations and end of class paperwork verifying the accuracy of student grades and attendance in accordance with the Continuing Education Registrar's deadlines

Enters all student grades into the Database

Resolves any student balances through the use of Informer reporting

Maintains confidential filing system, both paper and electronic, for all Emergency Medical Sciences non-degree courses

Processes and maintains all class documentation in the course file for internal audit purposes

Maintains detailed Excel spreadsheets listing all courses and specifics of each per semester

Prepares monthly payroll for all Emergency Medical Sciences and Fire EMS adjunct instructors

Processes withdrawals, refunds, and transfers in a timely manner

Reviews class rosters for registration purposes and adjusts all caps as needed

Prepares all assigned paperwork and routes it to its intended recipient in a timely manner

Responsible for all department purchasing of equipment and supplies

Monitors resource allocations in order to maintain all budget expenditures

Reviews all travel for the department for accuracy and completeness

Serves as point of contact for internal auditors and for the Registrar's Office

Runs various reports as requested including Registration reports, Section Rosters, Informer reports, Online Moodle reports, etc.

Submits Moodle requests for all Emergency Medical Sciences and Fire EMS non-degree courses

Ensures accuracy and timeliness of all paperwork

Responsible for scheduling all general maintenance and repairs on the department vehicles

Markets the department through public events such as parades

Works closely with the Department Head and faculty to ensure effective communication with the department

Completes annual applied benchmark project as directed

Secretary, 06/2010 - Current
Mccoy's Building Supply Tomball, TX,

Coordinated all Emergency Medical Sciences non-degree courses, prepared electronic contracts and subsequent amendments for all adjunct faculty

Scheduled all adjunct faculty to teach in evening classes

Point of contract for all Emergency Medical Sciences' students

Acted as Clinical Compliance Administrator- worked with incoming students to collect documentation for clinical clearance such as immunization records, background checks, drug screens, physical exams, insurance coverage, and miscellaneous required forms

Maintained highest level of confidentiality

Processed Castlebranch Clinical accounts for all Emergency Medical Sciences' students

Assisted Department Head with all administrative duties including reports, preparation of classroom materials, student registration and orientation

Executed purchase requests and maintained department budget

Processed all travel authorizations

Provided TABE testing and back-up proctoring of classroom exams as needed

Maintained organized filing system of paper and electronic documents.

Maintained Emergency Medical Sciences' website information

Assisted with inventory maintenance for both curriculum and continuing education

Answered phone and relayed messages, greeted visitors

Completed annual benchmark project

Staff Council (2017), Open House Committee (2018), and numerous volunteer positions throughout the college

Office Manager, 01/1995 - 12/2009
Off The Muck Market Canastota, NY,

Compiled Visible Emissions reports for environmental agencies and private industries

Processed new hire packets

Responsible for all travel accommodations and recordkeeping of charges

Designed bulk mailings, answered multi-line phone, greeted all visitors

Maintained registration and certification criteria for 70 training programs which were held bi-annually

Authored company employee handbook

Responsible for shipping and receiving

Notary Public duties as required

Education and Training
: , Expected in
Campbell University - Buies Creek, NC,
Status -
High School Diploma: , Expected in 06/1981
East Wake High School - Wendell, NC
Status -

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Resume Overview

School Attended

  • Campbell University
  • East Wake High School

Job Titles Held:

  • Administrative Assistant
  • Secretary
  • Office Manager


  • Some College (No Degree)
  • High School Diploma

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