administrative assistant resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Decisive Administrative Assistant accustomed to managing administrative team members and handling business operations with sound judgment and reasoned thinking. Highly resourceful with proven history of tackling complex projects with superior results. Proficient in schedule management, company event coordination and financial reporting.

Personable [Job Title] with experience employing exceptional relationship-building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Dedicated Administrative professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for [Industry] professionals. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Organized [Job Title] lends systematic approach and more than [Number] years of experience handling clerical and bookkeeping tasks. Diligent and punctual individual skillful in performing accounts receivable duties, including invoicing, researching chargebacks and reconciliations. Superior WPM typing speed and diverse software proficiency.

Efficient Administrative Assistant with [Number] years of experience assisting in daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives, including budget creation and payroll processing. Successful at coordinating, directing and executing all facets of event management, staffing and retention objectives within or below established cost projections.

Enthusiastic [Job Title] with [Number] years of experience and well-developed administrative skills, including bookkeeping and scheduling. Career-minded individual with talents in handling routine administrative tasks, including preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment.

Poised [Job Title] with [Number] years of experience in [Type] office settings. Strong background in professional business writing, bookkeeping and schedule management. In-depth knowledge of office management systems, procedures and equipment such as printers and fax machines.

Responsible [Job Title] possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds.

Focused Administrative professional well-versed in managing digital filing systems, databases and client accounts with over [Number] years of excellent industry performance. Demonstrated success in liaising with vendors to support inventory replenishment and corporate cost-reduction. High level of business and financial acumen with expertise in [Software].

Organized Administrative Assistant with [Number] years of experience in office and personnel management. Friendly and communicative professional with expertise in payroll, budgeting and vendor communication. Talented coordinator of daily operations, human capital and company resources. Dedicated to supporting team goals and corporate missions.

High-performing Administrative Assistant offering extensive experience working with diverse client base and delivering exceptional results. Polished in managing client relations, liaising with internal stakeholders and managing vendor relationships. Proficient in [Software] and [Software].

Versatile [Job Title] accomplished in mentoring junior team members, coordinating programs and leading independent projects. Reviews and improves office processes to reduce errors, waste and inefficiencies. Advanced skills in [Software] and [Software].

Results-driven [Job Title] with track record of excelling in fast-paced office environments. Strong client relations skills and ability to resolve conflicts and issues with tact and diplomacy to drive client retention and loyalty. Knowledgeable in [Industry] terminology, products and services to effectively address and respond to public and personnel inquiries.

Goal-oriented [Job Title] polished in identifying and implementing process improvements, including administrative workflow coordination and procedure documentation. Offering key strengths in time management and communications across all levels of personnel, management and clientele. Certified in [Area of certification].

Motivated [Job Title] with [Number] years of experience offering office support in [Type] industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

Friendly [Job Title] with [Number] years of experience in [Area of expertise]. Skilled at presentation design with training in [Software] use and excellent typing abilities. Detail-oriented worker successful streamlining procedures and managing office organization.

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Hardworking [Job Title] offering familiarity with [Software] and [Software]. Passionate about business success and talented at supporting company staff, office personnel and customer needs.

Punctual Administrative Assistant known for having terrific work ethic and dynamic communication skills. Well-versed in [Software] and experienced delivering high level of support.

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Multitasking Secretary with experience in calendaring systems and meeting coordination. Strong skills in document editing, issue resolution and [Skill]. Considered valuable administrative asset to organization.

Organized Program Support Assistant assists team members and managers with maintaining calendars, receiving and composing communications and replying to inquiries. Strengths include [Area of expertise] and [Area of expertise]. Reliable and dedicated with [Number] years of experience.

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing [Number] years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Detail-oriented worker dedicated to best-in-class organization, productivity and office management. Knowledgeable about [Type] offices and [Software], with great [Skill] skills. Proven history of enhancing office settings with personality, modernized systems and [Area of expertise] understanding.

Self-motivated Office Manager with proven track record of recruiting, training and overseeing administrative teams and personnel. Brings proficiency in [Skill], CRM and office management systems operations. Detail-focused approach to providing training and resources.

Talented [Job Title] with executive-level administrative management, financial, business and operational leadership expertise. Multidisciplinary professional exhibiting essential techniques in policy, procedure and process improvement initiatives. Focus on minimizing labor, increasing productivity and maintaining quality in all aspects of administrative support.

Self-directed Program Support Assistant commended as productive and organized individual in [Industry] arena. Excellent project management acumen with logical approach to work. Gifted in identifying problems and developing practical solutions. Skilled communicator with strong [Area of expertise] and [Area of expertise] capabilities.

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced [Type] environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Gifted program support professional with [Number] years of experience collaborating with program leaders to accomplish [Result]. Skilled at assisting with daily activities as well as [Action] to propel program growth. Superb prioritization skills in fast-paced workplace.


Efficient in Word, Excel, PowerPoint and MasterSpecs.

  • Excel spreadsheets
  • Memo preparation
  • Sensitive material handling
  • Types [Number] WPM
  • Employee training and development
  • Mail management
  • Travel administration
  • Microsoft
  • Document retrieval
08/2011 to Current
Administrative Assistant Blue Origin Washington, MN,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
06/2008 to 12/2009
Member Service Representative Astera Credit Union Lansing, MI,
  • Offered exceptional customer service to differentiate and promote company brand.
  • Managed administrative requirements to keep records up to date and complete timely forms for customer needs.
  • Liaised between patrons, store personnel and internal departments.
  • Helped members resolve account problems and navigate internal systems to handle routine needs.
  • Maintained strong knowledgebase of product options and sales promotions to better serve every customer.
  • Assisted in maintaining accurate records by verifying and updating member account information.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Exceeded personal sales goals for [Number] quarters in row.
  • Handled approximately [Number] calls each day, including new sign-ups, service cancellations and cross-selling opportunities.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Communicated information to customers about product quality, value and style.
  • Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
  • Processed customer account changes using [Software].
  • Managed customer conflicts and challenging situations by staying calm and accessing internal knowledgebases to develop strategic solutions.
  • Collated customer names, contact and payment information with [Software] to streamline future interactions.
10/2007 to 03/2008
Custodial Worker Tulare County Visalia, CA,
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Notified building managers about needed repairs to maintain public safety.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Notified management of structural issues and major repairs.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Moved equipment and furniture to thoroughly clean space.
  • Sanitation
  • Completed routine maintenance checks, notifying management of any needed repairs.
  • Operated compactors and balers to discard cardboard boxes and trash.
Education and Training
Expected in 05/2001 to to
Bachelor of Science: Business Management
Hawaii Pacific University - Honolulu, HI
Expected in 03/1997 to to
Associate of Science: Computer Office Administration
Heald Business College - Honolulu, Hawai'i
Expected in 03/1997 to to
Associate of Science: Computer Office Administration
Heald Business College - Honolulu, HI

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Resume Overview

School Attended

  • Hawaii Pacific University
  • Heald Business College
  • Heald Business College

Job Titles Held:

  • Administrative Assistant
  • Member Service Representative
  • Custodial Worker


  • Bachelor of Science
  • Associate of Science
  • Associate of Science

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