administrative assistant resume example with 15+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Enthusiastic, detailed-oriented administrative Assistant with 20 years of experience and well-developed administrative skills in team communication, bookkeeping and scheduling. Career-minded with talents in preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Skills
Types 80 WPM
Excel spreadsheets
PC proficient
Data entry documentation
Technologically savvy
AR/AP
Cash deposit preparation
Travel administration
Recordkeeping and bookkeeping
Insurance eligibility verification
Accounting skills
Document retrieval
Microsoft
Sensitive material handling
Mail management
Program file distribution
Memo preparation
Account balancing reconciliation
Proofreading
Inventory supplies
Invoicing and billing
Data entry
Event coordination
Spreadsheet development
Office equipment maintenance
Prioritizing patients
Strong interpersonal skills
Professional and mature
Organization and efficiency
Self-starter
Understands grammar
Bilingual Spanish/ English
Database entry
Professional and polished presentation
Insurance eligibility verifications
Health insurance processing
Customer relations
Appointment scheduling
Resourceful
Administrative operations
Dedicated team player
Medical billing
Experience
Administrative Assistant, 10/2015 - 12/2019 Blue Origin – Los Angeles, CA,
Administrative and Clerical duties Answering Phones Traveling Arrangements Customer Service Order Supplies Coordinate and Order Food for Meetings and Events.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Maintained inventory in supply closet to prevent shortages.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Directed customer communication to appropriate department personnel.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Conducted research using various media sources to obtain relevant data for staff requirements.
Supervisor of Billing Department, 06/2012 - 05/2013 Merchants Bank – Saint Charles, MO,
Administrative and Clerical duties Answering Phones Take, Input and Place Orders Insurance Eligibility and Authorization Customer Service Billing Filling.
Contacted insurance providers to verify insurance information and obtain billing authorization.
Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
Performed data import, scanning or manual keying processes to verify invoice accuracy.
Investigated and resolved issues to maintain billing accuracy.
Established, enforced and optimized billing procedures to streamline operations and minimize aging balances.
Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
Liaised with patients, insurance companies and billing personnel to create and post bills, obtain payments and update system.
Contacted vendors to follow up on late invoices.
Reviewed and analyzed contracts to resolve billing issues with vendors and carriers.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Utilized active listening skills to quickly resolve problems and escalated larger issues to Management team.
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Resume Overview
School Attended
CDM Institute
Dover Business College
Job Titles Held:
Administrative Assistant
Supervisor of Billing Department
Administrative Assistant/Customer Service Representative