LiveCareer-Resume

administrative assistant resume example with 19+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills
  • Spreadsheet management
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Windows
  • Written and verbal communication
  • Business operations
  • Customer service
  • Organization
  • MS Office
  • Checking time cards
  • Investigating discrepancies
  • Reviewing data
  • Filing
  • Computer skills
  • Basic functions in Excel
  • Medical billing and coding
  • Outpatient care
  • Appointment Scheduling
  • Electronic Medical Records
  • Data Entry
Education
Saint Leo University Saint Leo, FL Expected in 04/2029 Associate of Science : General - GPA :
Vanguard High School Ocala, FL Expected in 04/2029 High School Diploma : - GPA :
Work History
Bnp Paribas - Administrative Assistant
Ada, OK, 03/2014 - Current
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Oversaw day-to-day processing of payroll for 80+ employees, including review of timesheets and computing pay in accordance with FLSA.
  • Uploaded time records into WINS and made adjustments to create accurate database for payroll processing functions.
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
  • Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
Department Of Veterans Affairs - Customer Associate, Radiology Departmen
San Francisco, CA, 07/2003 - 03/2014
  • Engaged customers on phone by greeting them, answering questions on products or services and asking questions to identify needs.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Completed clerical duties and tasks for clinic administration.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Coordinated patient scheduling, check-in & check-out.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Maintained accuracy, completeness and security for medical records and health information.
  • Interacted and communicated easily with department personnel and public.
  • Used classification manuals to gain additional knowledge of disease and diagnoses processes.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Sp Plus Corporation - File Clerk
Fort Lee, NJ, 07/2001 - 06/2003
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Upheld confidentiality of all information to avoid potential data breaches and client lawsuits.
  • Responded to internal and external requests for information.
  • Examined, categorized and sorted incoming documents.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Performed periodic inspections of materials and files and organized correct placement, legibility and proper condition.
  • Located and retrieved files upon request from authorized users.
  • Sorted documents and papers alphabetically and according to content, dates and significance.
  • Performed general office duties such as typing, operating office machines and sorting mail.
Publix Super Markets - Cashier
City, STATE, 08/2001 - 01/2003
  • Counted cash in register drawer at beginning and end of shift.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed weekly sales circulars and monitored price changes.
  • Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Answered questions about store policies and concerns to support positive customer experiences.

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Resume Overview

School Attended

  • Saint Leo University
  • Vanguard High School

Job Titles Held:

  • Administrative Assistant
  • Customer Associate, Radiology Departmen
  • File Clerk
  • Cashier

Degrees

  • Associate of Science
  • High School Diploma

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