administrative assistant resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

  • Confidentiality and Data Protection
  • Verbal and Written Communication
  • Appointment Coordination
  • Judgment and Decision Making
  • Multitasking and Time Management
  • Office Equipment Operation
  • Ease with Computers and Technology
  • Strong Organizational Skills
  • Professional and Courteous
  • Microsoft Office Suite
  • Database and Client Management Systems
  • Schedule Management
  • Task Prioritization
  • Meticulous Attention to Detail
  • Research and Analytical Skills
  • Multi-Line Telephone Systems
  • Document and File Management
  • Report Preparation
  • Cloud-Based File Management
  • Electronic Records Management
  • Document Sorting
  • Applicant Tracking Systems
  • Administrative Procedures
  • Organizing and Categorizing Data
  • Event Planning
  • Payment Distribution
  • Project Schedule Coordination
  • Visitor Relations
  • Writing and Editing Skills
  • Inventory Oversight
  • Spreadsheet Tracking
  • Data Entry
  • Mail Routing and Distribution
  • Relationship Building
  • Fast Learner
  • Presentation Development
  • Payroll Administration
  • Calendar Management
  • Critical Thinking
  • Accounting and Bookkeeping
  • Correspondence Writing
  • Staff Orientation and Training
  • Employee Communications
  • Problem Solving
  • Dictation and Transcription
  • Microsoft Office
  • Highly Efficient and Productive
  • Invoice Processing
  • Complex Problem Solving
  • High Volume Phone Inquiries
  • Clear Communication
  • Travel Coordination
  • Customer Service
  • Reception Duties
  • Business Administration
  • Commercial awareness
  • -Teamwork
  • Negotiation and persuasion
  • Perseverance and motivational skills
  • Ability to work under pressure
Work History
10/2021 to Current Administrative Assistant Seasons Hospice & Palliative Care | Newark, DE,
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled office meetings and client appointments for staff teams.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Created detailed expense reports and requests for capital expenditures.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Executed record filing system to improve document organization and management.
  • Coordinated bookkeeping activities in QuickBooks and Lawson.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Maintained staff directory and company policy handbook for human resources department.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Phone interviews
  • Set up in person interview set up
  • Job offer phone call and emails
  • Inventory of storage and break rooms
  • Order supplies for office from Konica Minolta for any printers in facility
  • Audit employees breaks times quarterly
  • Audit entrances quarterly for piggybacking
  • Set up for orientation
  • Assemble new employee handbook
  • Assemble insurance and benefit packet
  • Keeping all receipts and Sending information to accounts payable
  • Any issue an employee might have with paycom
  • Assigning lockers
  • Facility tour
  • Going over checklist
  • Filing termination paperwork
  • Special Projects examples Flyers for town hall meeting, flyers for new construction, laminated evacuation posters for all exits, help organize toy donations for foster children for christmas, helped organize food donations for thanksgiving
06/2013 to 12/2022 Commercial and Private Contractor 360Pi | Parsippany, NJ,
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Collaborated closely with clients to better understand entire project scope.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Generated reports detailing findings and recommendations.
  • Frequently inspected production area to verify proper equipment operation.
  • Coached staff on daily performance and conducted evaluations to constructively address concerns.
11/2019 to 03/2022 Account Manager Progressive Logistics Services | City, STATE,
  • Achieved monthly quota and grew sales
  • Introduced new processes to improve account and market tracking for better data analysis.
  • Contributed to annual revenue goals by selling new services and developing new accounts.
  • Oversaw new business development and customer servicing.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Liaised between account holders and various departments.
  • Managed 4 accounts by reviewing and mitigating discrepancies and collaborating with account holders.
  • Ran Eastman account,
  • process orders,
  • Filed all paperwork
  • Communicate with customers personally
  • Worked cutting machine
  • Unload shipped materials
  • Print labels/paperwork
  • Quality assurance
Expected in to to Associate of Applied Science | Homeland Security Ivy Tech Community College , Terre Haute, IN, GPA:
Expected in 12/2011 to to High School Diploma | Northview High School, Brazil, IN, GPA:

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Resume Overview

School Attended

  • Ivy Tech Community College
  • Northview High School

Job Titles Held:

  • Administrative Assistant
  • Commercial and Private Contractor
  • Account Manager


  • Associate of Applied Science
  • High School Diploma

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