administrative assistant resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Efficient, accuracy-driven [Job Title] successful at delivering key clerical support to internal teams, customers, vendors and other stakeholders. Demonstrated success in analytical problem solving and boosting operational efficiency. Bringing [Number] years of superior performance in related roles.
Skills
Filing assistance
Invoice preparation
Filing and data archiving
Writing reports
Customer and client relations
Correspondence handling
Work History
06/2010 to 01/2020
Administrative AssistantBooz Allen Hamilton Inc. – Frankfort, KY,
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Scheduled office meetings and client appointments for team of five professional Pastors.
Supported Senior Pastor through personal document management, calendar organization and collateral preparation for meetings.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Monitored Senior Pastor's work calendar and scheduled appointments, meetings and travel.
Offered departmental administrative support.
Organized weekly staff meetings and logged minutes for corporate records.
Executed record filing system to improve document organization and management.
Routed incoming calls and faxes and drafted detailed messages to expedite response.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
06/2007 to 05/2010
ReceptionistOakleaf Village Of Raleigh – Miamisburg, OH,
Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Scheduled office meetings and client appointments for team of two professional Senior & Associate Pastors.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Routed incoming mail and messages to relevant personnel without delay.
Sorted, received and distributed mail correspondence between departments and personnel.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Received and routed business correspondence to correct departments and staff members.
Provided clerical support to two company employees by copying, faxing and filing documents.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Kept reception area clean and neat to give visitors positive first impression.
Monitored and screened visitors to verify accessibility to inter-office personnel.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Scheduled and confirmed appointments and meetings for Senior Pastor.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
01/2004 to 10/2005
SecretaryMdu Resources Group, Inc. – Willamette Valley, OR,
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Provided clerical support to company employees by copying, faxing and filing documents.
Answered incoming calls, processed requests and relayed messages to appropriate personnel.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Carefully transcribed phone messages and relayed to appropriate personnel in a timely manner.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Implemented Well Drilling Software for digitizing and organizing over 1000 customers.
10/1990 to 11/1991
Receptionist ClerkWhite Chiropractic Clinic – City, STATE,
Facilitated organized record retrieval and access by maintaining filing system for patients.
Managed master calendar and scheduled appointments for provider based on optimal patient loads and availability.
Enhanced office efficiency by handling 25+ callers per day.
Maintained current and accurate patient records for over 150 patients.
Carried out front office duties utilizing data entry skills in framework of office database.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Completed and filed financial documentation for accounting purposes.
Located, checked in and pulled medical records for patient appointments and incomplete charts.
Documented patient information, case histories and insurance details to facilitate smooth appointments and payment processing.
Answered phone calls and messages for the provider of the chiropractic facility, scheduling appointments and handling patient inquiries.
Education
Expected in to to
High School Diploma: Grand Blanc High School - Grand Blanc, MI, GPA:
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