administrative assistant resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Sales Plan Implementation
Mail Management
Excel Spreadsheets
Timeline Planning and Management
Memo Preparation
Insurance Eligibility Verification
Data Entry Documentation
Sensitive Material Handling
Cash Deposit Preparation
Technologically Savvy
CRM and Office Management Software
Task Prioritization
Document and File Management
Ease with Computers and Technology
Office Equipment Operation
Judgment and Decision Making
Strong Organizational Skills
Research and Analytical Skills
Appointment Coordination
Database and Client Management Systems
Verbal and Written Communication
Multi-Line Telephone Systems
Multitasking and Time Management
Computers and Technology
Microsoft Office
Schedule Management
Professional and Courteous
Education and Training
West Monroe High SchoolWest Monroe, LA, Expected in 05/2015 ā āHigh School Diploma: - GPA:
Experience
Good Shepherd Hospice - Administrative Assistant Manorville, NY, 07/2022 - Current
Directed customer communication to appropriate department personnel.
Provided secretarial and office management support while building cooperative working relationships.
Prepared and prioritized calendars and correspondence.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Responded effectively to sensitive inquiries or complaints.
Organized both physical and digital files and updated reports to coordinate project materials.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Inventoried and ordered supplies for office.
Maintained accurate department and customer records.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Handled incoming calls and directed callers to appropriate department or employee.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Wts International, Inc. - Front Desk Receptionist Amarillo, TX, 05/2020 - 08/2021
Signed for packages, recorded deliveries and distributed to personnel.
Explained policies and procedures to visitors.
Completed basic bookkeeping and document filing.
Greeted visitors to provide information and direct to appropriate personnel.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Received incoming calls and coordinated with staff to fulfill customer requests.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Handled payment processing and provided customers with receipts and proper bills and change.
Greeted customers, answered general questions and directed to appropriate locations.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Supplied callers with office address and directions, employee email addresses and phone extensions.
Maintained business office inventory and equipment by checking stock for needed supplies.
Scheduled appointments and maintained and updated appointment calendars.
Greeted visitors entering establishment to determine nature and purpose of visit.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Transmitted information or documents to customers through email, mailings or facsimile machine.
Wts International, Inc. - Front Desk Receptionist Ashburn, VA, 04/2018 - 07/2019
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Signed for packages, recorded deliveries and distributed to personnel.
Explained policies and procedures to visitors.
Completed basic bookkeeping and document filing.
Greeted visitors to provide information and direct to appropriate personnel.
Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
Received incoming calls and coordinated with staff to fulfill customer requests.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Drafted professional business documents, spreadsheets and correspondence.
Handled payment processing and provided customers with receipts and proper bills and change.
Preserved office security by following safety procedures and controlling access via reception desk.
Input customer data into reservation systems and updated to reflect room changes.
Greeted customers, answered general questions and directed to appropriate locations.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Investigated and analyzed client complaints to identify and resolve issues.
Sorted invoices for accounting department by date stamping and filing by vendor code.
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Supplied callers with office address and directions, employee email addresses and phone extensions.
Composed and prepared routine correspondence, letters and reports with job-related software.
Maintained business office inventory and equipment by checking stock for needed supplies.
Scheduled space or equipment for special programs, meetings and conferences.
Collated, bound and stored computer-generated reports.
Scheduled appointments and maintained and updated appointment calendars.
Coordinated pick-up and delivery of express mail services.
Greeted visitors entering establishment to determine nature and purpose of visit.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Transmitted information or documents to customers through email, mailings or facsimile machine.
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