High-performing Administrative Assistant offering extensive experience working with diverse client base and delivering exceptional results. Polished in managing client relations, liaising with internal stakeholders and managing vendor relationships. Proficient in Microsoft word and excel.
Compassionate Certified Nursing Assistant accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions.
Advanced understanding of medical terminology and procedures. Energetic and personable with compassionate bedside manner. Excellent ability to communicate with healthcare professionals across all organizational levels.
Records management systems
Data entry documentation
Managing office supplies
Coordinating program activities
Program file distribution
Recordkeeping and bookkeeping
Hostess Brands Inc.Edgerton, KSAdministrative Assistant12/2019 to 06/2020
Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
Conducted thorough research using various media sources to obtain relevant data for staff requirements.
Coordinated meetings with other department managers and served as main liaison between department heads and executives.
Managed building access by supplying key cards to employees and visitors.
Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Maintained inventory in administrative building supply closet to prevent shortages of supplies.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
St. Luke's HospitalGarnett, KSCertified Nursing Assistant10/2018 to 12/2019
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Documented activities and recorded information in EMR system.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Documented patient intake and dietary requirements and assisted with feeding.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Administered personal nursing assistance in pre- and post-operative situations.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Collected specimens, monitored vitals and maximized patient comfort.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Osawatomie State HospitalOsawatomie, KSMedical Health Technician04/2017 to 02/2018
Supervised and supported activities of daily living such as medication administration and personal hygiene.
Monitored clients' progress to report necessary changes.
Provided primary resident care and assistance with daily living activities.
Maintained clean and well-organized environment to promote client happiness and safety.
Administered all necessary medications as directed by care plan.
Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
Scheduled and accompanied clients to medical appointments.
Worked to improve patient outlook and daily living through compassionate care.
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
Supported activities department by compiling paperwork and taking detailed meeting minutes.
Recognized by management for providing exceptional customer service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Created agendas and communication materials for team meetings.
Education and Training
Some College (No Degree):NursingFort Scott Community College, Fort Scott, KS
Associate of Science:Nursing09/2019Fort Scott Community College, Fort Scott, KS