administrative assistant resume example with 5+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

  • Strong work ethic
  • Fast learner
  • Highly dependable
  • Team player
  • Account Balancing
  • Data Entry Documentation
  • Administrative Support
  • Database Administration
  • Office Management
Work History
08/2022 to 12/2022 Administrative Assistant Sherwin-Williams | Rockford, MI,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Created and maintained databases to track and record customer data.
  • Established administrative work procedures to track staff's daily tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
08/2015 to 07/2018 Bookkeeping Administrative Assistant Landry's | Santa Clara, CA,
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Coached new employees on administrative procedures, company policies and performance standards
  • Validated and recorded invoices and resolved discrepancies with vendors.
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
  • Coordinated bookkeeping activities in SAGE 100, including invoicing and accounts payable
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Assisted management with administrative aspects of hiring and onboarding new hires and temporary staff.
  • Completed monthly payroll for company employees, including calculating taxes, vacation and sick time
  • Delivered human resources financial support by certifying and processing payroll, completing deposits, performing pay adjustments and promptly distributing checks.
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
10/2013 to 07/2015 Accounting Assistant Cargo Largo | Kansas City, MO,
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Processed payroll for approximately 120 total employees
  • Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
  • Managed an entire accounting cycle including gathering information, preparing documents, finalizing reports and closing books.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and all types of cash and banking reconciliations
  • Reviewed accounts, resolved coding areas and tracked recurring expenses for accrual entry.
01/2013 to 10/2013 Cashier Team Lead CECA GADIS, | City, STATE,
  • Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
  • Processed both cash and card purchases and returns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers by answering questions and fulfilling requests.
  • Received and processed customer payments.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
Expected in 07/2009 to to Associate of Science | Accounting And Business Management INSTITUTE OF MANAGEMENT SCIENCES, Libreville, GABON, GPA:
Native or Bilingual

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Resume Overview

School Attended


Job Titles Held:

  • Administrative Assistant
  • Bookkeeping Administrative Assistant
  • Accounting Assistant
  • Cashier Team Lead


  • Associate of Science

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