LiveCareer-Resume

administrative assistant resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Skills
  • Accounting Support
  • Cash Deposit Preparation
  • Executive Presentation Development
  • CRM and Office Management Software
  • Meeting Planning
  • Data Entry Documentation
  • Records Management Systems
  • Inventory Systems
  • Transporting Files
  • Sensitive Material Handling
  • Program File Distribution
  • QuickBooks Expert
  • PC Proficient
  • Memo Preparation
  • Timeline Planning and Management
  • Accounting Skills
  • Check Processing
  • Verbal and Written Communication
  • Professional and Courteous
  • Schedule Management
  • Ease with Computers and Technology
  • Document and File Management
  • Task Prioritization
  • Strong Organizational Skills
  • Computers and Technology
  • Microsoft Office
  • Database and Client Management Systems
Experience
Administrative Assistant, 02/2022 to Current
Dent Wizard InternationalPhoenix, AZ,
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Maintained accurate department and customer records.
  • Managed inventory to ensure all supplies were in stock and within budget.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Responded effectively to sensitive inquiries or complaints.
  • Inventoried and ordered supplies for office.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Assisted with payroll preparation and entered data into cumulative payroll document.
Cashier, 08/2020 to 09/2021
Rite AidLevittown, NY,
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Discounted purchases by scanning and redeeming coupons.
  • Answered customer questions and provided store information.
Sales Representative, 11/2015 to 01/2017
Sigue CorpPhoenix, ARIZONA,
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Monitored customer order process and addressed customer issues.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Adhered to company initiatives and achieved established goals.
  • Developed key customer relationships to increase sales.
  • Used CRM database to track referral and appointment data.
  • Created successful strategies to develop and expand customer sales.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Administrative Assistant, 03/2014 to 11/2015
Dent Wizard InternationalPortland, OR,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Maintained accurate department and customer records.
  • Managed inventory to ensure all supplies were in stock and within budget.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Composed correspondence, reports and meeting notes.
  • Inventoried and ordered supplies for office.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Automated office operations by managing internal and external customer correspondence, record tracking and data communications.
  • Organized training, client meetings, team meetings and events.
Education and Training
: Business Management, Expected in 2010 to CESDE - Medellin,
GPA:
: Accounting, Expected in 2004 to Servicio Nacional De Aprendizaje SENA - Medellin, Colombia,
GPA:

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Resume Overview

School Attended

  • CESDE
  • Servicio Nacional De Aprendizaje SENA

Job Titles Held:

  • Administrative Assistant
  • Cashier
  • Sales Representative
  • Administrative Assistant

Degrees

  • Some College (No Degree)

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