administrative assistant resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Dedicated and focused assistant manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Administrative Assistant focused on driving productivity by leveraging strong front office management skills. Core Strengths Typing 45 Wpm (10+ years), Mircosoft Excel (2 years), Microsoft Word (10+ years)
  • Administrative, Photo, Balance, Blood Pressure, Cash Register, Cashier, Credit and
  • Debit Transactions, Resolve Customer Complaints, Clients, Customer service, Filing, Film
  • Processing, Inventory, Issue Receipts, Mircosoft Excel, Exchange Money, Microsoft
  • Word, Assist Patients, Knowledge of Store, Receiving, Safety Rules, Sales, Sales Reports,
  • Scanners, Collect Urine, Spreadsheets, Supervisor, Telephone, Typing 45 Wpm, Vital signs,
  • Word Processing
  • Cash handling accuracy
  • Organized
  • Time management
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Flexible schedule
  • Proficient in MS Office
Promoted to Assistant Manager after only three months.
Mentored six new sales associates.
Fulfilled all supervisory duties when Store Manager was on vacation.
Inventory Control
Restocked and organized items as necessary and as directed.
Fielded and processed up to 100+ calls per day.
Administrative Assistant, 09/2015 to 07/2016
Brightspring Health ServicesColumbus, IN,
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Performs administrative and office support activities for multiple supervisors.
  • Fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing
  • Reply to general information requests with the accurate information.
  • Greet clients/suppliers/visitors to the organization in a professional and friendly manner.
Assistant Store Manager, 09/2014 to 08/2015
Byrne Dairy StoresGates, NY,
  • Welcome customers by greeting; and offer them assistance.
  • Identifying customer needs and directing them to an appropriate product.
  • Quote discounts, prices, as well as trade-in allowances, credit terms, delivery dates and warranties.
  • Document sales by creating and updating customer profile records
  • Process card payments and cash.
  • Answer queries from customers.
  • Report problems and discrepancies to the supervisor.
  • Give guidance and advice to customers on product selection.
  • Attend to customer refunds.
  • Deal with customer complaints.
  • Balance cash registers with receipts.
  • Collection Calls.
Cashier, 07/2014 to 10/2014
Harris Teeter, LlcPinehurst, NC,
  • Greet and acknowledge each customer.
  • Assist customers where possible.
  • Provide answers to product and payment-related queries.
  • Resolve customer complaint.
  • Accurately process sales using cash registers, scanners or equipment.
  • Provided to obtain total purchase amount.
  • Accept cash, checks and bankcards for payment.
  • Process payments according to company procedure.
  • Provide change for cash payments.
  • Issue receipts for payments received.
  • Accurately calculate discounts and special offers.
  • Stay up to date on all promotions and special offers.
  • Issue refunds and credits.
  • Process returns and exchanges.
  • Redeem food stamps and coupons.
  • Ensure sufficient change is available.
  • Balance sales and receipts according to company procedure.
  • Maintain accurate records of transactions.
  • Bag, box and wrap merchandise.
  • Maintain a neat, tidy and orderly work area.
Cashier, 05/2013 to 01/2014
Harris Teeter, LlcWashington, DC,
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers as entering establishments.
  • Maintain clean and orderly checkout areas.

Customer Service/Photo Tech/Beauty Advisor, 07/2006 to 10/2008
WalgreensCity, STATE,
  • Help customers find the products that meet their needs and sell customers as many products as possible.
  • Job duties involve suggesting products, explaining how products work, demonstrating how to use products, performing makeovers, and operating the cash register.         
  • Photo Tech- Prints and develops film of circuit designs for use in fabricating printed circuit boards, using photographic equipment and knowledge of photographic processing.
  • Reads work order to determine photographic techniques required.
  • Aligns artwork developed from circuitry blueprint and other specifications with duplicating film on darkroom light table, following prescribed procedures.
  • Tapes materials to table or closes table lid and depresses control to activate vacuum device that holds work in alignment during processing.
  • Adjusts camera settings for reduction or enlargement of image, according to work order specifications, and sets or activates timer that controls exposure time of film.
  • Feeds exposed film into machine that develops, fixes, washes, and dries film.
  • Examines film to verify that reproduced image meets quality standards.
  • Touch up artwork or developed film, using tape, knife, brush, or pen.
  • Submerse exposed film in series of baths to develop and fix image, and dry film, using squeegee and electric dryer.
  • Print and develop circuit image on diazo film, using automatic equipment,
  • Cashier- Greet customers as they arrive at the store and provide them with information about products and/ or services.
  • Respond to customers' complaints and resolve their issues.
  • Take payment in exchange of items sold.
  • Bag, box and wrap purchased items.
  • Identify prices of goods using memory or scanner.
  • Enter transactions in the cash register and provide customers with the total bill.
  • Sort and count currency and coins.
  • Issue receipts and change to customers.
  • Count money at the end and beginning of each shift.
  • Process exchanges and refunds.
  • Process credit card and check payments.
  • Perform the duties of customer service representative when required.
  • Maintain periodic sales reports and spreadsheets.
  • Assist in stocking shelves, rotating merchandise and marking prices.
  • Ensure management of daily cash accounts.
  • Maintain periodic transaction reports.
  • Ensure maintenance of check out areas.
  • Resolve customer complaints in a proactive manner.
  • Open and close tills.
  • Maintain knowledge of store inventory and sales activities.
  • Keep the work area tidy and clean.
High School Diploma: Cosmetology, Expected in 2005 to El Campo High School - El Campo, TX
Administrative, Photo, attention to detail, Balance, making patients' beds, Blood Pressure, blueprint, calculators, Cash Register, Cashier, cash registers, Credit, Resolve customer complaints, Clients, customer service, Customer service, Debit, delivery, directing, Filing, Film, first aid, image, Inventory, Issue Receipts, laundry, materials, memory, Mircosoft Excel, Exchange, Money, office, Microsoft Word, neat, Nursing, Nursing Home, Assist Patients, bathing, pen, camera, presentations, Knowledge of Store, quality, Receiving, Safety, Sales, sales reports, scanner, Scanners, Collect Urine, Spreadsheets, Supervisor, Supervision, team-player, Telephone, phone, transportation, Typing 45 Wpm, Vital signs, Word Processing
Additional Information
  • Additional Information Authorized to work in the US for any employer

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Resume Overview

School Attended

  • El Campo High School

Job Titles Held:

  • Administrative Assistant
  • Assistant Store Manager
  • Cashier
  • Cashier
  • Customer Service/Photo Tech/Beauty Advisor


  • High School Diploma

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