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administrative assistant resume example with 3 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Dedicated Administrative professional with proven skills in managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.

Skills
  • MS Office Suite
  • Multi-line phone proficiency
  • Program files maintenance
  • Customer and client relations
  • Meeting arrangements
  • Filing and data archiving
  • Meeting minutes
  • Office administration
  • Package routing
  • Project planning
  • Travel administration
  • Appointment setting
  • 55 WPM typing speed
  • Critical Thinking
  • Presentation design
  • Executive presentations
  • Mail distribution
  • Credit and collections
  • Data Entry
  • Social media knowledge
  • Administrative support
  • Travel coordination
  • Team Building
  • Conference planning
  • OSHA compliance
Education
College of Southern Nevada , Expected in 2019 Associate of Applied Science : Graphic Design - GPA :
Intermountain Christian School , Expected in 2016 High School Diploma : General Studies - GPA :
Work History
Brookfield Properties - Office - Administrative Assistant
Mountain View, CA, 02/2019 - 03/2020
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
  • Executed record filing system to improve document organization and management.
  • Arranged rapid office equipment repair and maintenance with vendors.
Brookfield Properties - Office - Administrative Assistant
Reston, VA, 11/2018 - 02/2019
  • Charged with ensuring customers documentation is accurate and legible.
  • Ensures clients financial records are kept private while making certain that they are able to purchase points.
  • Supports communications through phone and email support.
  • Gives thorough support to many different departments, guaranteeing that the company is per-forming at absolute efficiency.
  • Certifies that all contracts closets are organized and that files are purged in due time.
  • Ensures that Barclay credit card applications are submitted correctly and that all documentation is received and filed properly.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Wabtec Corporation - Compliance Specialist
Houston, TX, 11/2017 - 06/2018
  • Self-motivated with the management of 600+ company accounts, often receiving recognition for the most calls per week.
  • Focused on details in order to keep accounts in compliance of 84% or higher.
  • Works as a team player to ensure all needed documents are reviewed and completed by deadlines.
  • Received recognition for account accuracy and maintaining a margin of error of less than 3%.
  • Managed quality programs to reduce overdue compliance activities.
  • Monitored closing disclosures to verify documents contained required signatures.
  • Identified deficiencies, discrepancies, misinformation and compliance issues with loan documentation in order to determine ineligibility or acceptance status and return non-compliant packages to teams for resolution.
  • Monitored safety programs to verify compliance with federal standards.
United States Air Force - Office Technician- Supervisory Role
City, STATE, 05/2016 - 06/2017
  • Assigned to record identification information from 500+ new personnel into computer, recording in Microsoft Excel for use of supervisors and accountability.
  • Tasked with briefing 100 members, ensuring clarity on expectations and allowing personnel to be on time to all appointments.
  • Provided current information about personnel programs and procedures to employees decreasing personnel complaints by 20%.
  • Prepared data processing plans and information for an organization of 580 members with 98% accuracy.
  • Maintained computer software and databases; translated specific objectives and needs into computer systems requirements improving efficiency by 10%.

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Resume Overview

School Attended

  • College of Southern Nevada
  • Intermountain Christian School

Job Titles Held:

  • Administrative Assistant
  • Administrative Assistant
  • Compliance Specialist
  • Office Technician- Supervisory Role

Degrees

  • Associate of Applied Science
  • High School Diploma

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