administrative assistant resume example with 3+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Dedicated team player and worker successful at working with all types of personalities and have experienced the stresses of the modern work world. Knowledgeable in customer service and satisfaction. Skilled at delivering a happy and satisfied customer or guest.

  • Mail handling

  • Administrative support

  • Scheduling

  • Time management

  • Marketing

  • Multi-line Telephone Systems

  • Office management

  • Social media knowledge

  • Cleaning and sanitizing

  • Training and mentoring

  • Hospitality service expertise

  • Payment processing

  • Bar and beverage restocking

  • Food running

  • Timely food delivery

  • Customer assistance

  • Safety compliance

  • Multitasking abilities

  • Cultural awareness

  • Self-motivated professional

  • Teamwork

  • Detail-oriented

Northern Arizona University Flagstaff, AZ Expected in : - GPA :
Hillsboro High School Hillsboro, OR Expected in 05/2019 High School Diploma : - GPA :
Work History
Brightspring Health Services - Administrative Assistant
Deland, FL, 04/2020 - 08/2020
  • Executed record filing system to improve document organization and management.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Monitored Owner's work calendar and scheduled appointments, meetings and travel.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Chef Point Restaurant & Bar - Food Runner
Watauga, TX, 10/2018 - 08/2020
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas.
  • Cleared tables immediately after guests left in preparation for next party.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Answered questions from restaurant patrons regarding menu items.
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Greeted and maintained relationships with regular customers.
  • Delivered food items to tables ensuring each restaurant patron received correct order.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
KingPins Family Entertainment Center - Arcade Attendent
City, STATE, 02/2017 - 08/2020
  • Notified supervisor of defective machines and recorded malfunctions and repairs to maintain required records.
  • Assisted with game technical and mechanical issues and offered playing instructions to enhance guest enjoyment.
  • Developed knowledge of games and attractions and current and upcoming events to effectively communicate to guests.
  • Minimized theft by maintaining secure cash and other forms of payment control throughout arcade.
  • Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
  • Reported game malfunction to maintenance department for resolution to decrease machine downtime.
  • Adhered to safety regulations for facility usage including capacity and fire marshall restrictions.
  • Communicated proactively with guests to troubleshoot problems and provide guidance.
  • Assisted with ticket redemption and provided prize selection to customers.
  • Facilitated birthday parties and special events to deliver high levels of guest satisfaction.
  • Memorized games and rules to facilitate positive entertainment experience.
  • Recorded daily opening and closing reports to reconcile sales.
  • Issued tickets to customers and collected payment and fees for desired services.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Conducted inventory, stocking and merchandising to track supplies and placed biweekly orders.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.

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Resume Overview

School Attended

  • Northern Arizona University
  • Hillsboro High School

Job Titles Held:

  • Administrative Assistant
  • Food Runner
  • Arcade Attendent


  • High School Diploma

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