administrative assistant resume example with 8 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Career Overview

Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.

Skill Highlights

SKILLS: MS 2003 & 2007: Word, Excel, PowerPoint, And AccessSchedule Management


Spreadsheet development

Patient charting

Professional Experience
01/1 to Current Administrative Assistant Brookfield Properties - Office | Houston, TX,
  • Prepares patients for physical therapy treatment by welcoming, comforting, providing and/or assisting patient into physical therapy apparel or apertures.
  • Helps treat patients by applying heat packs; paraffin dips; helping patients onto exercise equipment, monitoring motion; tracking walking time and distance; measuring mobility; performing prescribed exercises and strengthening techniques.
  • Maintains physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Assume receptionist duties, greet public and refer them to appropriate staff members, route calls, and take messages
  • Answer telephones and transfers to appropriate staff member
  • Maintains administrator's appointment calendar. Arranges appointments, meetings, luncheons, and conferences. Contacts appropriate persons to attend. Maintains site conference room schedule. Take and publish meeting minutes.
  • Maintained and updated necessary patient schedules
  • Reviewed and tracked medical documentation, distributed paperwork to appropriate people
  • Create and modify documents using Microsoft Office programs
  • Open, sort, and distribute incoming correspondence, including mail, faxes, and email.
  • Maintain and distribute staff payroll. May be required to assist with payroll data entry.
05/2014 to 11/2014 City Carrier Assistant Fedex | Brooklyn, NY,
  • 1
  • Routes and cases all classes of mail in sequence of delivery along an established route
  • Withdraws mail from the distribution case and prepares it in sequence for efficient delivery independently
  • Checks, and corrects if necessary, mailing cards from advertisers bearing names and addresses of customers or former customers on the route
  • Delivers and collects charges on customs, postage-due, and C.O.D. mail matter. Delivers and obtains receipts for registered and certain insured mail. Signs for such matter, except insured mail, at the post office before beginning route and accounts for it upon return by payments of the amounts collected and delivery of receipts taken
  • Handles undeliverable mail in accordance with established procedures
01/1 to 01/1 Office Assistant- Internship Burke Rehabilitation Hospital | City, STATE,
  • Reads tray tickets and assembles patient trays accurately
  • Delivers patient trays to rooms using 2 patient ID
  • Performs service recovery after all trays have been delivered
  • Demonstrates the ability to communicate with pediatric, adolescent, young adult
  • Answered and screened calls, taking clear and concise messages
  • Maintained confidentiality of personnel and medical records
  • Assists the department with projects and any department filing
  • Demonstrated excellent customer service skill in all dealings with employees, visitors, applicants, patients and etc
  • Assisted the department in completing new hire paperwork and other related tasks
11/2011 to 02/2012 Food Worker Cashier/ Prep Madison Square Garden Company | City, STATE,
  • Processed cash and credit transactions using a computerized register
  • Worked on assembly lines adding cutlery, napkins, food, and other items to trays in hospitals, cafeterias, airline kitchens, and similar establishments
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures
  • Assisted cooks and kitchen staff with various tasks as needed, and provide cooks with needed items
  • Cleaned work areas, equipment, utensils, dishes, and silverware
Expected in to to Bachelor of Business Administration | Business Administration Berkeley College, White Plains, NY GPA:
Berkeley College, White Plains, NY Bachelor of Business Administration Degree, December 2013
Expected in to to School Certificate | Office Lehigh Career and Technical Institute, Schnecksville, PA GPA:
Lehigh Career and Technical Institute, Schnecksville, PA
Trade School Certificate as an Office, Reception and Information Clerk
Maintains administrator's appointment calendar. Arranges appointments, meetings, luncheons, and conferences

Receptionist, Administrative Assistant, Correspondence, Data Entry, Documentation, Greet, Microsoft Office, Ms Office, Payroll, Telephones, Pediatric, Accounts For, Cases, Payments, Customer Service, Filing, Medical Records, New Hire Paperwork, Office Assistant, Retail Sales, Access, Excel, PowerPoint, Word, Inventory, Operations, Therapy, Assembly, Cash, Cashier, Credit, Clerk

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Resume Overview

School Attended

  • Berkeley College
  • Lehigh Career and Technical Institute

Job Titles Held:

  • Administrative Assistant
  • City Carrier Assistant
  • Office Assistant- Internship
  • Food Worker Cashier/ Prep


  • Bachelor of Business Administration
  • School Certificate

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