administrative assistant broker assistant resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Trustworthy team player seeking entry-level receptionist opportunities to expand talents while contributing with solid time management and problem-solving skills with the ability to create captivating experiences for clients to assist with company growth.

  • Administrative operations
  • Transporting files
  • Data entry documentation
  • Recordkeeping and bookkeeping
  • Check processing
  • Memo preparation
  • Excel spreadsheets
  • Mail management
  • Problem resolution
  • Microsoft Office
  • Office equipment maintenance
  • Multitasking and prioritization
  • Records management systems
  • Sensitive material handling
  • Time management
  • Back office operations
  • Document retrieval
08/2014 to 06/2015
Administrative Assistant/Broker Assistant K. Hovnanian Companies Mount Pleasant, SC,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
  • Created agendas and communication materials for team meetings.
  • Provided excellent service and attention to clients when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
05/2012 to 07/2014
Receptionist North Star Financial Advisors City, STATE,
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Scheduled and confirmed appointments.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Rendered information to callers and drafted office emails.
  • Provided knowledgeable service when answering questions and greeted all clients with friendly demeanor.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
06/2008 to 08/2009
Freight Team Associate Michaels City, STATE,
  • Managed organization and product flow through stockroom areas, designating areas for various inventory types to optimize ease and economy of transportation.
  • Reviewed labeling and stocking of on-shelf inventory to verify correct pricing and content information displayed to customers.
  • Advised on design of merchandise displays, providing recommendations on ease of transportation and accommodating product durability and stacking properties.
  • Assisted with unloading incoming deliveries and loading outgoing shipments manually and with use of dollies and carts.
  • Picked and packed required merchandise from storage areas and delivered to sales floors.
  • Aided sales personnel in accurately and efficiently moving fixtures around the warehouse or storage area.
  • Provided proactive communication with customers to guarantee freight deadlines achievement and eliminate unnecessary escalations.
  • Assisted in loading and unloading merchandise from delivery trucks for quick processing and stocking.
02/2008 to 05/2008
Cashier /Sales Associate Michaels City, STATE,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Followed all company policies, rules and procedures to promote company goals and maintain safety.
Education and Training
Expected in
High School Diploma:
Natomas High School - Sacramento, CA
Additional Information

Leaving North Star was unexpected, due to my husband being a victim of a hit and run accident. Since then I have become a stay-at-home mother of two sons. I'm looking for part-time until our youngest is able to be placed with appropriate care during the business day.

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Resume Overview

School Attended

  • Natomas High School

Job Titles Held:

  • Administrative Assistant/Broker Assistant
  • Receptionist
  • Freight Team Associate
  • Cashier /Sales Associate


  • High School Diploma

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