Administrative Assistant/ Billing Specialist Resume Example
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ADMINISTRATIVE ASSISTANT/ BILLING SPECIALIST
Professional Summary
Current Administrative Assistant Versatile, reliable and efficient with 10 years experience supporting managers and executives in high paced environments.Diversified skills include client relations, human resources, recruiting,project management, and administrative support. Excellent phone and digital communication skills.
Core Qualifications
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Experience
08/2012 to Current
Administrative Assistant/ Billing SpecialistT-Mobile － Pensacola , FL
- Answer telephones and direct calls to appropriate staff.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Complete insurance or other claim forms.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Maintain medical records, technical library, or correspondence files.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Answer customer questions regarding problems with their accounts.
- Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
10/2006 to 03/2011
Retail Store ManagerAxon － IL
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Inventory stock and reorder when inventory drops to a specified level.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Assign employees to specific duties.
- Keep records of purchases, sales, and requisitions.
- Enforce safety, health, and security rules.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Establish and implement policies, goals, objectives, and procedures for their department.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
05/2003 to 02/2005
Sales RepresentativeAbc Phones Lumberton － STATE
- Answer customers' questions about products, prices, availability, product.
- uses, and credit terms.
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- Train customers' employees to operate and maintain new equipment.
- Consult with clients after sales or contract signing to resolve problems and to provide ongoing support.
- Prepare sales contracts and order forms.
- Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
- Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.
- Check stock levels and reorder merchandise as necessary.
- Arrange and direct delivery and installation of products and equipment.
- Obtain credit information about prospective customers.
Education
May 2002
High School DiplomaCLINTON HIGH SCHOOL － City, State3.0 Graduated with honors.
Skills
advertising, bookkeeping, cash receipts, charts, Clerical, conferences, contracts, credit, Critical Thinking, clients, customer service, delivery, e-mail, fax, features, financial, financial statements, firing, forms, hiring, human resources management, insurance, Inventory, letters, marketing, messaging, mail, office equipment, personnel, policies, Problem Solving, Speaking, quality, reconciling, retail, safety, Sales, spreadsheet, telephones, Time Management, trade shows, typewriter, voice mail, word processing
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Resume Overview
School Attended
- CLINTON HIGH SCHOOL
Job Titles Held:
- Administrative Assistant/ Billing Specialist
- Retail Store Manager
- Sales Representative
Degrees
- High School Diploma
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