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Administrative Assistant Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Punctual Administrative Assistant known for having terrific work ethic and dynamic communication skills. Well-versed in Quickbooks and experienced delivering high level of support. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Dedicated and driven Senior Administrative Assistant bringing top strengths in balancing multiple responsibilities, communication and organizing workflows gained during 2+ years in field. Adept at producing reports and letters, routing packages and updating tracking documents. Customer-focused and results-oriented. Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Skills
  • Program file distribution
  • Mail management
  • Memo preparation
  • Document retrieval
  • QuickBooks expert
  • PC proficient
  • Account balancing reconciliation
  • Meeting planning
  • Report analysis
  • Accounting support
  • Accounting skills
  • Microsoft
  • Inventory systems
  • Employee training and development
  • Cash deposit preparation
  • Timeline Planning and Management
  • Transporting files
  • Excel spreadsheets
  • Technologically savvy
  • Data entry documentation
  • Recordkeeping and bookkeeping
  • Administrative operations
  • Expense reporting
  • Understands grammar
  • Training and coaching
  • Data entry
  • Meticulous attention to detail
  • Self-starter
  • Strong problem solver
  • Database entry
  • Inventory supplies
  • Data analysis and research
  • Deadline-oriented
  • Negotiation
  • Data evaluation
  • Strong interpersonal skills
  • Organization and efficiency
  • Professional and mature
  • Customer relations
  • Bookkeeping
  • Administrative support
  • Spreadsheet development
  • Confidential document control
  • Training and Development
Experience
09/2016 to Current
Administrative Assistant Cemex Usa San Antonio, TX,
  • Liaised between internal and external stakeholders to provide updated project status and performance reports.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Increased accuracy by verifying data while processing incoming and outgoing checks and wire transfers.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
  • Managed building access by supplying key cards to employees and visitors.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Completed daily accounts receivable ledger reconciliations.
  • Verified validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments and from customers.
  • Resolved invalid or unauthorized deductions by following pending deductions procedures.
  • Utilized daily audit information to update aging reports.
  • Generated financial statements and reports detailing accounts receivable status.
  • Upheld strict quality and accuracy standards through daily process adjustments.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
  • Summarized receivables by maintaining invoice accounts and coordinated monthly transfers to accounts receivable accounts.
  • Received and input receivables payments in compliance with internal financial procedures.
  • Processed weekly invoicing, including posting and reconciling payments and addressing all aged receivables.
  • Reconciled accounts receivable and prepared income summary reports and cash reports.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Recorded cash, checks and credit card transactions to complete customer payments.
  • Answered inbound calls to provide information, answer questions or discuss payment options.
  • Calculated unpaid invoices to maintain updated receivables reports.
  • Assisted with time-sensitive functions, including recording credit memos, processing invoices and completing month-end reports.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
  • Compiled budget documents and monitored costs to maintain control systems.
  • Tracked income and expenses for business using Quickbooks and Excel.
  • Generated monthly statements for accounts receivable operations.
  • Posted customer payments by recording cash, checks and credit card transactions.
  • Distributed invoices using postal mail, email or digital transmissions.
  • Reached out to vendors and customers in order to resolve account problems.
  • Prepared weekly accounts receivable aging report and presented results at meeting to update files and assess impact on financial operations.
  • Established complete accounting structures, processes and controls to meet business requirements.
  • Investigated and resolved discrepancies in monthly bank accounts.
  • Reviewed and reconciled discrepancies in accounts and financial documentation.
  • Assessed accounting accuracy, performing daily cash functions, including A/P and A/R tracking, budgeting, payroll transactions, wage allocation, salary expenses, online donations and bank, credit card and petty cash reconciliations.
  • Assisted Controller with month-end and year-end close activities, including annual reporting.
  • Assessed accuracy, completeness and integrity of corporate financial records.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Counted as much as $50,000.00 in daily funds with manual and machine-assisted methods.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Researched electronics and other items online to identify market value.
  • Recommended store merchandise to fit customers' unique shopping needs and budgets.
09/2016 to 01/2017
Cashier/Sales Representative Gordmans City, STATE,
  • Helped customers find specific products, answered questions and offered advice.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Received payments for Products and issued receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving cash register issues.
  • Operated cash register, collected payments and provided accurate change.
  • Inspected items for damage and obtained replacements for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
01/2015 to 08/2016
Cashier/Lead Waitress Streetfood Blvd City, STATE,
  • Restocked front end with silverware, straws, napkins and condiments.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Arranged updated promotional displays every day.
  • Stayed up to date on current item discounts to support promotions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered advice.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Resolved issues with cash registers, card scanners and printers.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Filled beverages and delivered food to customers quickly.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Education and Training
Expected in 05/2016
High School Diploma:
Rio Rancho High School - Rio Rancho, NM
GPA:
  • Phoenix Award Recipient
Expected in
:
Central New Mexico Community College - Albuquerque, NM
GPA:
Expected in
: Quickbooks
University of New Mexico - Albuquerque, NM
GPA:

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Resume Strength

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  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
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Resume Overview

School Attended
  • Rio Rancho High School
  • Central New Mexico Community College
  • University of New Mexico
Job Titles Held:
  • Administrative Assistant
  • Cashier/Sales Representative
  • Cashier/Lead Waitress
Degrees
  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)