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Administrative Assistant Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.Administrative Assistant adept at managing multiple projects with ease using expert time management methods.Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.Personable Executive Assistant who capably maintains open lines of communication among senior executives, board members, shareholders, middle management and administrative staff.

Highlights
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • Schedule management
  • Self-starter
  • Detailed meeting minutes
  • Billing and coding
  • Professional and mature
  • Strong problem solver
  • Resourceful
  • Business writing
  • Dedicated team player
  • Strong interpersonal skills
  • Understands grammar
  • Proofreading
  • Meeting planning
Experience
03/2015 to Current Administrative Assistant Chubb | Wilkes Barre, PA,

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files.Maintained the front desk and reception area in a neat and organized fashion.Wrote reports and correspondence from dictation and handwritten notes.Maintained an up-to-date department organizational chart.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Received and distributed faxes and mail in a timely manner.

04/2011 to 06/2014 Child Advocate/Child Welfare Comanche Nation | City, STATE,

Directed all protective placement, case management, parent education and family reunification activities.Interviewed clients individually and with families to determine what services would best address their needs.Advised patients on community resources, made referrals and devised realistic treatment plans.Communicated with relatives of patients about diagnoses and treatment programsInterviewed clients in their home for home study assessments to assist the courts with custody decisions.Interviewed patients and their relatives to compile detailed social and psychiatric information.Communicated with public social and welfare agencies to obtain and provide information.Presented case history material for review and discussion with other staff members.Evaluated and addressed individual client needs and concerns.Wrote petitions, court reports, case plans and other legal documents.Managed caseloads and acted as an advocate for client rights.Testified in tribal and State Child Welfare cases.

05/2009 to 04/2011 Administrative Assistant Caregiver Program Comanche Nation | City, STATE,

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Maintained the front desk and reception area in a neat and organized fashion.Wrote reports and correspondence from dictation and handwritten notes.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Managed the day-to-day calendar for the company's senior director.Properly routed agreements, contracts and invoices through the signature process.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.Managed daily office operations and maintenance of equipment.

06/2000 to 04/2009 Child Welfare Specialist II State Of Oklahoma | City, STATE,

Directed all protective placement, case management, parent education and family reunification activities.Interviewed clients individually and with families to determine what services would best address their needs.Communicated with public social and welfare agencies to obtain and provide information.Presented case history material for review and discussion with other staff members.Wrote petitions, court reports, case plans and other legal documents.Conducted mental health assessments for children, adolescents and adults receiving child welfare and prevention services.Consulted with other professionals regarding the treatment of specific clients.Maintained thorough case history records and wrote detailed reports.

Education
Expected in 1977 Bachelor of Arts | Social Work Keuka College, Keuka Park, New York GPA:
Expected in 1974 Associate of Arts | Social Services Cushing Junior College, Bryn Mawr, PA GPA:

Was a Peer group Counselor in my Dormitory took course work to complement the training.

Expected in | Library & Information Science University of Oklahoma, Milwaukee, WI GPA:

Attended one semester 1984 through a Native American Scholarship Program

Expected in | Social Work University of Milwaukee, Milwaukee, WI GPA:

Attended two years in a Native American Scholarship Masters Program was unable to complete degree 1978 - 1980

Skills

* Worked in the administrative support field approximately 5 years before and after my formal education years beginning in 1972.

*Am adaptable to any working situation whether it be slow or fast pace

*Working Knowledge of Microsoft Computer and Excel spreadsheet

*Possess excellent communication skills, verbal and written

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Resume Strength

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  • Personalization
  • Target Job

Resume Overview

School Attended
  • Keuka College
  • Cushing Junior College
  • University of Oklahoma
  • University of Milwaukee
Job Titles Held:
  • Administrative Assistant
  • Child Advocate/Child Welfare
  • Administrative Assistant Caregiver Program
  • Child Welfare Specialist II
Degrees
  • Bachelor of Arts
  • Associate of Arts