Administrative Assistant Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
I would like to pursue my career in the Office Managemnt or a challenging position.
Work History
, to
Department of Transportation ,
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Administrative Assistant, 01/2007 to Present
Chugach Alaska Corporation Palmer, AK,
  • As the Administrative Assistant, my role is to supervise the clericals in the office.
  • I ensure each clerical has the updated policies and procedures.
  • I review all correspondence that comes in for the Rights of Way Administrators/Director's signature.
  • Also, I maintain a log book to keep track of all letters being answered by other units in the office.
  • I act as the liaison for the Administrator when he is absent from the office.
  • I delegate the work load to the proper units.
  • I am responsible for reviewing and approving the Division Chiefs' timesheets in CORE.
  • I have considerable knowledge of agencies procedures and policy; considerable knowledge of proper grammar, punctuation and spelling; interpersonal skills considerable knowledge of business communication.
  • Coordinate with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.
  • Help around areas where work in getting backed up.
  • Act as a confidential administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.
  • Take minutes in a Fact Finding Meeting and type them for the investigators to review.
  • Operate personal computer to compose and edit correspondence and memoranda; prepare, transcribe, compose, type, edit and distribute agendas and minutes of numerous meetings.
  • I ensure the Commissioner's Log letters are answered in a timely manner and format the letters properly.
  • I am proficient in the Microsoft Office applications; scan documents in Blue Beam and the IRMS.
  • Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also include travel and lodging arrangements.
  • I assist in the interviewing process which includes reviewing all job application and give my input in who will get an interview.
  • I utilize CORE for project costing modules by approving project modifications for the Rights of Way projects for the RW (Right of Way) Phase.
Secretary, 01/2001 to 01/2007
New York Presbyterian New York, NY,
  • I took the initiative to make sure the Administrator's Office stay on the right track when the Administrator retired until a new person took the position.
  • I made sure that the day-to-day operations were taking care of by the Division Chiefs.
  • I delegated the work load to the Division Chiefs; ensured that all legislative bills, correspondence and e-mails were answered in a timely manner.
  • I helped the new Director transition into his new position.
  • I use a typewriter and PC to type a full range of correspondence such as; Commissioner's letters, memorandums, bills, vouchers, work orders and legal documents for the court and Administrative Settlements.
  • I proofread for content, edit for grammar, punctuation and spelling.
  • I design filing systems for the unit, and update the same when needed and maintain confidential files.
  • I keep the Department's Policies Procedures Manual for the unit.
  • I compose complex letters and memorandum for the Division Chief's signature.
  • I research and assemble information from a variety of sources and prepare statistical and/or narrative reports.
  • I act for the Division Chief by interpreting established policies and procedures.
  • I screen letters, memorandum, reports and other materials to determine action required.
  • I arrange and coordinate meetings (including space and equipment as needed).
  • I take minutes of meetings, lectures, conference, etc.
  • I maintain the Division Chief's calendar on Microsoft Outlook and update the same when changes occur.
  • I answer phones and screen incoming calls for the Division Chief and the ROW's Administrator.
  • I provide advice to callers regarding policies and procedures, as well as direct them to the right personnel.
  • Greet and direct visitors.
  • I screen letters, memos, reports and other material to determine the proper action required.
  • I process checks in the IRM to ensure timely payments are made.
  • I scan important documents in the IRM system (such as legal documents, letters, memos, checks etc.) I date stamp the daily mail and distribute it accordingly.
  • I maintain a log on Governors' letters, Commissioners' letters for response, and all certified mail.
  • I maintain an inventory of supplies and equipment.
  • I maintain time and attendance records.
  • I train office support staff; and perform related duties as required.
Office Assistant/Secretary, 01/1992 to 01/2001
State Of Connecticut City, STATE,
  • I was the secretary for the Supervising Adjudicator of the Administrative Law Unit.
  • I was responsible for setting up the Legal Notices and Notices of Hearing and ensure that all parties are notified of the Public Hearings; responsible for set up Oral Argument when it is requested; responsible for processing fines and sending our notification to the companies when fines are received; keeping a calendar when hearings are scheduled for taxi, livery, railroad and trucking.
  • I tape the public hearing for the Adjudicator to render a final decision; assist with the Operations Lifesaver Program.
  • I was the secretary for the Manager of Rail Regulatory and Compliance Unit and for the Bureau of Engineering and Highways Operations, Oversize/Overweight Permit unit.
  • I was responsible for providing lists of motor carriers that need to receive certified mail for notification of hearing and compliance meetings.
  • This includes notification of carriers, certified receipts and vouchers.
  • In addition, I was for proofreading decisions rendered by our Administrative Law Unit staff; also take notes and transcribe same; maintain a schedule for field personnel, as well as type legislative bill for presentation to the legislature.
  • Schedule and confirm appointments for Managers and well as arrange meeting time and place; ensure proper notifications to all parties concerned; responsible for assuring of log letters, draft, final, taxi, livery and trucking.
Education and Training
: , Expected in 1987
Bulkeley High School - ,
Certificate of Achievement - Building Writing Basics: , Expected in 2007
The Community-Technical College System - ,
Activities and Honors
Golf, Vacations and shopping Volunteered in the 2008 AASHTO Conference 2011 -2014 Treasurer, AFSCME Local 196 2014 -2016 President, AFSCME Local 196
costing, filing, legal documents, take notes, proofreading
Additional Information
  • Interests: Golf, Vacations and shopping Volunteered in the 2008 AASHTO Conference 2011 -2014 Treasurer, AFSCME Local 196 2014 -2016 President, AFSCME Local 196

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School Attended
  • Bulkeley High School
  • The Community-Technical College System
Job Titles Held:
  • Certificate of Achievement - Building Writing Basics