Livecareer-Resume

Administrative Assistant Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Systematic Administrative Assistant with over 2 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Skills
  • Process optimization
  • Office administration
  • Meeting minutes
  • Spreadsheet management
  • Routing Mail
  • Faxing Paperwork
  • Document Conversion
  • Payroll and budgeting
  • Employee timesheet processing
  • Customer and client relations
  • Internal communications
  • Multi-line phone proficiency
  • OSHA compliance
  • Administrative support
  • Office management
  • Ability to reconcile accounts
  • Accounts Payable
  • Teamwork
  • Customer service
  • Critical thinking
  • Employee performance evaluations
  • Recruiting and Interviewing
  • Staff Supervision
  • Employee scheduling
  • Staff Management
  • Team Leadership
Education
Midlands Technical College West Columbia, SC Expected in No Degree : Nursing Science - GPA :
Batesburg-Leesville High School Batesburg-leesville, SC Expected in 05/2002 High School Diploma : - GPA :
Work History
Cleveland-Cliffs Inc. - Administrative Assistant
Toledo, OH, 06/2019 - Current
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Developed and updated spreadsheets and databases to track, analyze and report on payroll and maintaining a PTO tracker.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Performed research to collect and record PTO data.
  • Maintained staff directory and company policy handbook for human resources department.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Received and routed business correspondence to correct departments and staff members.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Experience with BAAN in a payroll setting and tracking parts.
  • Experience with STAR by providing help to current customer service representatives.
Coborn's - Head Bookkeeper
Brillion, WI, 04/2016 - 06/2019
  • Worked with senior accounting staff to prepare financial documents and reports such as bills and invoices, year-end analysis, budgets, financial records and financial statements.
  • Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
  • Verified over $10,000 of cash and credit payments daily.
  • Complied with local, state and federal laws and requirements.
  • Maintained accurate historical records.
  • Reviewed account discrepancies and proposed courses of action to minimize losses.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections for clients.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Trained and supervised 25 cashier and bookkeeping employees on best practices and accuracy.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
Gelson's - Assistant Manager
Newport Beach, CA, 05/2015 - 04/2016
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Monitored security and handled incidents calmly.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Broulim's Super Market Inc. - Dairy Department Manager
Soda Springs, ID, 08/2012 - 05/2015
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers by answering questions and fulfilling requests.
  • Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

82Good

Resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Midlands Technical College
  • Batesburg-Leesville High School
Job Titles Held:
  • Administrative Assistant
  • Head Bookkeeper
  • Assistant Manager
  • Dairy Department Manager
Degrees
  • No Degree
  • High School Diploma