Administrative Assistant Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Systematic Administrative Assistant with over 2 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

  • Process optimization
  • Office administration
  • Meeting minutes
  • Spreadsheet management
  • Routing Mail
  • Faxing Paperwork
  • Document Conversion
  • Payroll and budgeting
  • Employee timesheet processing
  • Customer and client relations
  • Internal communications
  • Multi-line phone proficiency
  • OSHA compliance
  • Administrative support
  • Office management
  • Ability to reconcile accounts
  • Accounts Payable
  • Teamwork
  • Customer service
  • Critical thinking
  • Employee performance evaluations
  • Recruiting and Interviewing
  • Staff Supervision
  • Employee scheduling
  • Staff Management
  • Team Leadership
Midlands Technical College West Columbia, SC Expected in No Degree : Nursing Science - GPA :
Batesburg-Leesville High School Batesburg-leesville, SC Expected in 05/2002 High School Diploma : - GPA :
Work History
Cleveland-Cliffs Inc. - Administrative Assistant
Toledo, OH, 06/2019 - Current
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Developed and updated spreadsheets and databases to track, analyze and report on payroll and maintaining a PTO tracker.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Performed research to collect and record PTO data.
  • Maintained staff directory and company policy handbook for human resources department.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Received and routed business correspondence to correct departments and staff members.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Experience with BAAN in a payroll setting and tracking parts.
  • Experience with STAR by providing help to current customer service representatives.
Coborn's - Head Bookkeeper
Brillion, WI, 04/2016 - 06/2019
  • Worked with senior accounting staff to prepare financial documents and reports such as bills and invoices, year-end analysis, budgets, financial records and financial statements.
  • Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
  • Verified over $10,000 of cash and credit payments daily.
  • Complied with local, state and federal laws and requirements.
  • Maintained accurate historical records.
  • Reviewed account discrepancies and proposed courses of action to minimize losses.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections for clients.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
  • Trained and supervised 25 cashier and bookkeeping employees on best practices and accuracy.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
Gelson's - Assistant Manager
Newport Beach, CA, 05/2015 - 04/2016
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Monitored security and handled incidents calmly.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Broulim's Super Market Inc. - Dairy Department Manager
Soda Springs, ID, 08/2012 - 05/2015
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers by answering questions and fulfilling requests.
  • Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

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Resume Overview

School Attended
  • Midlands Technical College
  • Batesburg-Leesville High School
Job Titles Held:
  • Administrative Assistant
  • Head Bookkeeper
  • Assistant Manager
  • Dairy Department Manager
  • No Degree
  • High School Diploma