Administrative Assistant Resume Example

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(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated employee with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Organized Administrative Assistant lends systematic approach and experience handling clerical and bookkeeping tasks. Diligent and punctual individual skillful in performing accounts receivable duties, including invoicing, researching chargebacks and reconciliations. Superior WPM typing speed and diverse software proficiency.

  • Detailed meeting minutes
  • Records management systems
  • Mail management
  • Accounting skills
  • PC proficient
  • Microsoft
  • CRM and office management software
  • Strong problem solver
  • Resourceful
  • Staff motivation
  • Multitasking and prioritization
  • Dedicated team player
  • Meticulous attention to detail
Education and Training
Mesabi Range College Virginia, MN Expected in 05/2016 Associate of Science : Business - GPA :
Virginia HIgh School Virginia, MN, Expected in 05/2009 High School Diploma : - GPA :
Colfax Corporation - Administrative Assistant
Denver, CO, 03/2019 - Current
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Maintained inventory in supply closet to prevent shortages.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Conducted and initialized background checks for potential employees.
  • Controlled building access by supplying key cards to employees and visitors.
Adp - Billing Specialist
West Palm Beach, FL, 03/2015 - 03/2019
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Investigated and resolved issues to maintain billing accuracy.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Scheduled patients and updated insurance, payment history and personal information.
  • Reviewed and interpreted insurance explanation of benefits statements and applied to patient accounts.
  • Accurately and concisely documented notes in patient files in adherence with HIPAA regulations.
  • Researched reimbursement and appeals to quickly and effectively resolve claims.
  • Obtained prompt payments for open bills by interacting with appropriate parties.
Fredbeans - Customer Service Representative
Devon, PA, 04/2011 - 03/2015
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Documented conversations with customers to track requests, problems and solutions.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Assessed customer account information to determine current issues and potential solutions.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Answered [Number]+ inbound calls per day and directed to individuals or departments.
  • Supported operational improvements and resolution of problems to deliver top-notch customer service.
Nexion Health - Activities Assistant
Winnsboro, TX, 01/2007 - 04/2011
  • Helped residents participate in activities with basic and advanced mobility support.
  • Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
  • Used diverse strategies, including one-on-one time and small groups, to engage residents in facility life.
  • Kept activities spaces organized, clean and tidy.
  • Upheld positive quality of life standards for residents of all ability levels.
  • Maintained adequate supplies to meet activities needs.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Organized special trips for residents and accompanied groups throughout each excursion.
  • Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.

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Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
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Resume Overview

School Attended
  • Mesabi Range College
  • Virginia HIgh School
Job Titles Held:
  • Administrative Assistant
  • Billing Specialist
  • Customer Service Representative
  • Activities Assistant
  • Associate of Science
  • High School Diploma