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Administrative Assistant Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Reliable [Job Title] with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

Skills
  • Task Prioritization
  • Report Preparation
  • Multi-Line Telephone Systems
  • Appointment Coordination
Work History
Administrative Assistant, 07/2000 to 10/2018
Columbus Mckinnon Corporation Nashville, TN,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Housekeeping Laundry Supervisor
  • Transportation of residents to and from appointments and activities
Environmental Services Housekeeper Supervisor, 10/2006 to 06/2007
Rosewood Hotels & Resorts Santa Barbara, CA,
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by [Number] hours per week.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
  • Employed best maintenance and safety practices with [Number]% incident rate.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Identified issues, analyzed information and provided solutions to problems.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Did problem solving for outside facilities
Housekeeping Supervisor, 06/2004 to 10/2006
American Senior Communities Auburn, IN,
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Increased employee performance through effective supervision and training.
  • Completed schedules, shift reports and other business documentation.
  • Worked with front desk to respond promptly to all guest requests.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Evaluated employee performance and developed improvement plans.
  • Improved process efficiency through effective inventory control in alignment with client standards.
  • Created and implemented training programs to enhance employee performance.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Directed team of [Number] personnel in busy hotel with [Number] rooms.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by [Number] hours per week.
  • Introduced new operational programs like incentives to increase company loyalty and reduce employee turnover.
  • Reduced financial discrepancies through accurate management of payroll and bookkeeping processes.
  • Surpassed sales goals by improving service delivery.
  • Managed laundry, including sorting, washing, drying and ironing.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Kept building entryway glass clean and polished for professional presentation.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Did problem solving for outside facilities
Housekeeping Laundry Supervisor, 02/1988 to 06/2000
Mariner Health Care( Multiple Nursing Homes) City, STATE,
  • Managed laundry, including sorting, washing, drying and ironing.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Completed schedules, shift reports and other business documentation.
  • Worked with front desk to respond promptly to all guest requests.
  • Evaluated employee performance and developed improvement plans.
  • Kept building entryway glass clean and polished for professional presentation.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Drove improvements to workflow and room turnover with hands-on, proactive management style.
  • Maintained controls over expenses and inventory for optimal budget tracking.
  • Directed team of [Number] personnel in busy hotel with [Number] rooms.
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Implemented new cleaning processes and team strategies to reduce necessary man-hours by [Number] hours per week.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
  • Employed best maintenance and safety practices with [Number]% incident rate.
  • Did problem solving at outside facilities
Education
High School Diploma: , Expected in 05/1979
to
Loveland High School - Loveland, CO
GPA:

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Resume Strength

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  • Length
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  • Target Job

Resume Overview

School Attended
  • Loveland High School
Job Titles Held:
  • Administrative Assistant
  • Environmental Services Housekeeper Supervisor
  • Housekeeping Supervisor
  • Housekeeping Laundry Supervisor
Degrees
  • High School Diploma