Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Skills
Advanced computer proficiency
Company policy adherence
Project management
Website management
Quickbooks knowledge
Accounts payable and receivable
Administrative support
Employee time sheet processing
Marketing and advertising
Office administration
Multi-line phone proficiency
Microsoft Word expertise
Document conversion
Work History
Cashier, 02/2020 - Current Weis Markets, Inc. – Easton, PA,
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Assisted customers by answering questions and fulfilling requests.
Educated customers on promotions to enhance sales.
Provided primary customer support to internal and external customers in fast-paced environment.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Dog Sitter, 06/2019 - Current Analog Devices, Inc. – Milpitas, CA,
Coordinated animal training to teach commands, improve behaviors and housebreak personal pets
Exercised animals regularly with walks and rigorous play activities
Kept animal coats clean and healthy with regular washing, grooming and trimming
Skillfully helped treat animal skin, eyes and other parts with ointments and other medications
Organized full-service care for regular customers, including picking up and dropping off animals and client locations
Followed all pet care instructions, including dietary needs and medication regimens
Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases
Greeted pet owners and performed intakes to go over array of available services, outline costs and determine special needs of animal while in care
Contributed to client retention by consistently providing outstanding customer service to both clients and pets
Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided
Collected animal waste produced on walks and discarded in trash or approved receptacles
Managed and ensured pet safety and wellness in owners' absence
Marketing Manager, 03/2017 - 12/2019 Iron Hill Brewery – Media, PA,
Manage company social media outreach initiatives
Maintain and update events calendar on website
Produced press releases for events
Provided customer service to visitors
Devised and deployed online marketing plans with effective SEO, social media and viral video campaign strategies
Built brand awareness and generated leads while managing internal and external marketing campaigns and programs
Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach
Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings
Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach
Completed projects on-time and under-budget by collaborating with sales, technical and customer relations departments
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Consistently provided professional, friendly and engaging service
Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff
Quickly recorded transactions in MICROS system to deliver prompt service
Immediately reported accidents, injuries or unsafe work conditions to manager
Developed and maintained positive working relationships with others to reach business goals
Demonstrated genuine hospitality while greeting and establishing rapport with guests.Inventoried and restocked items throughout day
Administrative Assistant, 02/2015 - 06/2016 MEM Electrical – City, STATE,
Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.Ordered and distributed office supplies while adhering to a fixed office budget
Managed office supplies, vendors, organization and upkeep
Prepared contracts and bids
Screened applicant resumes and coordinated both phone and in-person interviews
Answered and managed incoming and outgoing calls while recording accurate messages
Opened and properly distributed incoming mail
Greeted numerous visitors, including VIPs, vendors and interview candidates
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
Scheduled electrical inspections
Managed and archived quality documentation and participated in internal and external quality audits
Education
High School Diploma: , Expected in 2004 - Marysville High School - Marysville, CA GPA:
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