ADMINISTRATIVE ASSISTANT/CUSTOMER SERVICE More than 10 years of providing customer, administrative and office support experience in diversified environments Extremely dependable, conscientious, and detail-oriented professional looking to contribute acquired clerical, administrative, word processing, and people skills to a challenging position within an organization offering opportunities for professional growth and advancement. Thrive as a team player and self-starter, meet legal deadlines and requirements while efficiently performing multiple tasks. Proficient in handling all support staff functions. Competently provide assistance to attorneys and investigators in the general litigation group within the Law Department Resourcefully systematize, process, and handle all legal documents in a timely and efficient manner in order to comply with specified regulations and deadlines Skilled at composing and revising legal documents for attorneys including letters, briefs, motions, pleadings, memoranda of law, depositions, and court filings; proficient in formatting documents through Styles, TOA and TOC in Microsoft Word Review, categorized and created document logs per matter and case requirements Confidently handle sensitive and confidential information and material Perform independently and prioritize tasks based on attorney and client needs Admirable phone manner; act as liaison between clients and attorneys Adapt easily to new concepts and responsibilities; function well in fast-paced, high-pressure work atmosphere Highly organized, capable of scheduling appointments and briefings for executive staff as well as track and manage calendars Interacted with customers, offered solutions with billing concerns, ensured all accounts reflect actual amount of usage customer consumed. Organized and dedicated employee with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
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