Seeking an opportunity to showcase a diverse background in business administration and management with the ability to facilitate multiple tasks simultaneously.
Active DOD Secret Clearance
Ability to work well in a team environment
Exemplary customer service
Proficient in MS Office & QuickBooks
Strong verbal and written skills
Ability to multi-task
Goal-oriented & strong work ethic
Attention to detail
Excellent interpersonal skills
Administrative Assistant05/2016 to CurrentRaytheonColorado Springs, CO
Support over 300 personnel on the C2BMC program.
Provision space assignments, LM computer assets, classified machines and phones for C2BMC New Hires.
Orchestrate the movement of 25-50 people at a time with internal seating shuffles per program needs.
Create effective schedules with LM Facilities, C2BMC IT Team and employees to minimize downtime.
Oversee the onboarding process for new and transfer employees; streamlined the overall onboarding process.
Manage the acquisition of supplies through LM P2P.
Surplus LM Assets, phones and classified machines for employees leaving the program.
Ensure program document compliance for all C2BMC personnel at the HWY-83 Facility.
Office Manager01/2006 to 07/2014Trowbridge & TrowbridgeUSAF Academy, CO
Handled day-to-day support for the Operations & Maintenance Base Telecommunications Contract.
Managed the flow of all install/repair work orders, technician scheduling, special projects, documentation of contract CDRLs.
Coordinated customer service requests & repairs for all telephones on USAFA; dispatched technicians, performed first-level maintenance actions on Nortel SL-100 end-office voice switch and Call Pilot voice mail system.
Manned the Helpdesk line, assisted customers, provided support & processed requests as needed; coordinated with end-users, QAE personnel, CORs, and project managers to see jobs through from cradle to grave.
Responsible for acquisition of materials for multiple sites; ensured successful delivery of materials.
Established and maintained project inventories.
Initiated the procurement of three quotes for all materials per government requirement.
Coordinated depot-level maintenance for all project GFE hardware; worked with repair vendors (Nortel, General Dynamics, etc.) for issue of RMA, packing, shipping, and tracking of hardware, and ensured complete resolution of all repairs.
Auto Claims Adjuster02/2003 to 11/2004USAAColorado Springs, CO
Took initial auto claims (Internal Response Unit) and determined severity level.
Assisted members with reporting minor car accident claims.
Provided customers with information about their auto claims and answered questions.
Helped schedule auto repairs and rental cars for members to minimize claim impacts.
Discussed auto coverage and adjusted per member's needs and requests.
Staff Accountant07/2001 to 07/2002Cheryl Alleman, CPA FirmGoldsboro, NC
Handled daily accounts receivable, accounts payable and payroll.
Prepared monthly, quarterly and yearly payroll tax reports.
Issued W-2's and 1099's for clients.
Performed monthly bank & credit card reconciliations in QuickBooks.
Prepared financial statements for clients.
Completed individual income tax returns.
MBA: Project Management - In ProgressColorado Technical UniversityColorado Springs, COProjected Graduation 2018
Bachelor of Science: Business Administration & ManagementUniversity of Mount OliveMount Olive, NC
Associate of Arts: General StudiesUniversity of MarylandCollege Park, MD