- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
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- resumesample@example.com
First Assistant with driven approach to continuous improvement. Supports store operations with efficient assistance while supervising team members and promoting positive behaviors. Good financial sense planning and problem-solving abilities.
- Inventory systems
- Accounting support
- Recordkeeping and bookkeeping
- PC proficient
- Meeting planning
- Accounting skills
- Records management systems
- Excel spreadsheets
- Microsoft
- Detailed meeting minutes
- Sensitive material handling
- Data entry documentation
- Staff training and development
- Database organization
- Microsoft Office
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- Project management
- Multitasking and prioritization
- Training and development
- Organization and efficiency
- Inventory supplies
- Administrative operations
- Database entry
- Invoicing and billing
- Sales monitoring
- Time Management
- Product and service knowledge
- Customer rapport
- Staff development
- Orientating and training
- Customer relations
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First Assistant Manager, 01/2021 to Current
Sonic Drive-In – Fredericksburg, VA,
- Identified needs of customers promptly and efficiently.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Identified operational and performance isJessicas and worked with managers to resolve concerns.
- Completed various reports and analyzed each report to decide where improvements could be made.
- Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs.
- Completed ongoing quality checks on products, closely following strict quality assurance guidelines.
- Supported store manager by implementing directives, coaching employees and resolving front-line isJessicas.
- Helped with daily cash management, resolved drawer inaccuracies and prepared daily deposits.
- Minimized shrinkage and product loss by effectively managing inventory controls.
- Coordinated efficient sales floor changes to incorporate new merchandise, markdown products and run special sales.
- Recorded temperatures on appropriate logs and reports to notify supervisor of discrepancies.
- Monitored work areas, serving lines and eating areas to verify safe food preparation and service environment.
- Delegated work to staff, setting priorities and goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Administrative Assistant, 09/2011 to 10/2020
Delmarva Foundation – Lakeland, FL,
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
- Collected, calculated and reported on expenditure and statistical data to inform senior management.
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
- Maintained inventory in administrative building supply closet to prevent shortages of supplies.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Liaised between internal and external stakeholders to provide updated project status and performance reports.
Safety Tech, 09/2011 to 10/2020
Masterbrand Cabinets Inc. – Phoenix, AZ,
- Identified and raised awareness of prevalent unsafe behaviors, executing injury prevention efforts to instill facility personnel with core value of workplace safety.
- Managed OSHA-mandated recordkeeping and accident analysis paperwork.
- Analyzed job and worksites and reported on hazards, recommendations and successful corrections.
- Conducted safety drills to familiarize facility personnel with emergency procedures for both hazards related to regular operations and special safety threats.
- Sustained safety protocols, ensuring proper, cost-effective and safe handling of equipment and materials.
- Oversaw implementation of new safety methods and processes, providing employees with training and hands-on instruction on safe work techniques
- Trained employees and managers in standard safety procedures, including use of safety equipment and behavior-based safety observation techniques.
- Audited facility-wide safety procedures, risk assessments, inspections and meetings to verify compliance with policies and identify potential threats.
Direct Care Professional, 05/2005 to 07/2011
Supportive Concepts For Families – Reading, PA,
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Facilitated best care by developing strong and trusting rapport with patient.
- Planned optimal meals based on established nutritional plans.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Administered necessary medications as directed by care plan.
- Monitored client behaviors and emotional states, reporting concerns to home manager and documenting information in files.
- Monitored client's well-being, safety and comfort under direction of physician.
- Prevented patient injuries by providing necessary restraints and appropriate supports.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Transported clients to doctor's appointments and other related errands.
- Documented client progress in charts and logbooks.
- Tracked and reported clients' progress based on observations and conversations.
- Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
- Improved patient outlook and daily living through compassionate care.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Documented current patient information to update RN charts including vital signs, behaviors and eating habits.
Line Worker, 03/2002 to 12/2004
Hawaiian Telcom – Kaunakakai, HI,
- Examined final products to check conformance with quality and design standards.
- Attended all company-offered training sessions to improve skills and learn operation of new machines.
- Set up coil and fill machines after careful review of job specifications.
- Adjusted equipment, including coil fill and roller machines to maintain optimal performance.
- Completed product assembly according to standardized procedures.
- Recognized defective material and reported isJessicas to management to facilitate prompt resolution.
- Set up and operated production equipment according to daily work orders and safety procedures.
GED: , Expected in 01/2001
Bowling Green High School - Bowling Green, MO
GPA:
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