Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

First Assistant with driven approach to continuous improvement. Supports store operations with efficient assistance while supervising team members and promoting positive behaviors. Good financial sense planning and problem-solving abilities.

  • Inventory systems
  • Accounting support
  • Recordkeeping and bookkeeping
  • PC proficient
  • Meeting planning
  • Accounting skills
  • Records management systems
  • Excel spreadsheets
  • Microsoft
  • Detailed meeting minutes
  • Sensitive material handling
  • Data entry documentation
  • Staff training and development
  • Database organization
  • Microsoft Office
  • Project management
  • Multitasking and prioritization
  • Training and development
  • Organization and efficiency
  • Inventory supplies
  • Administrative operations
  • Database entry
  • Invoicing and billing
  • Sales monitoring
  • Time Management
  • Product and service knowledge
  • Customer rapport
  • Staff development
  • Orientating and training
  • Customer relations
First Assistant Manager, 01/2021 to Current
Sonic Drive-InFredericksburg, VA,
  • Identified needs of customers promptly and efficiently.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Identified operational and performance isJessicas and worked with managers to resolve concerns.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs.
  • Completed ongoing quality checks on products, closely following strict quality assurance guidelines.
  • Supported store manager by implementing directives, coaching employees and resolving front-line isJessicas.
  • Helped with daily cash management, resolved drawer inaccuracies and prepared daily deposits.
  • Minimized shrinkage and product loss by effectively managing inventory controls.
  • Coordinated efficient sales floor changes to incorporate new merchandise, markdown products and run special sales.
  • Recorded temperatures on appropriate logs and reports to notify supervisor of discrepancies.
  • Monitored work areas, serving lines and eating areas to verify safe food preparation and service environment.
  • Delegated work to staff, setting priorities and goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Administrative Assistant, 09/2011 to 10/2020
Delmarva FoundationLakeland, FL,
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Liaised between internal and external stakeholders to provide updated project status and performance reports.
Safety Tech, 09/2011 to 10/2020
Masterbrand Cabinets Inc.Phoenix, AZ,
  • Identified and raised awareness of prevalent unsafe behaviors, executing injury prevention efforts to instill facility personnel with core value of workplace safety.
  • Managed OSHA-mandated recordkeeping and accident analysis paperwork.
  • Analyzed job and worksites and reported on hazards, recommendations and successful corrections.
  • Conducted safety drills to familiarize facility personnel with emergency procedures for both hazards related to regular operations and special safety threats.
  • Sustained safety protocols, ensuring proper, cost-effective and safe handling of equipment and materials.
  • Oversaw implementation of new safety methods and processes, providing employees with training and hands-on instruction on safe work techniques
  • Trained employees and managers in standard safety procedures, including use of safety equipment and behavior-based safety observation techniques.
  • Audited facility-wide safety procedures, risk assessments, inspections and meetings to verify compliance with policies and identify potential threats.
Direct Care Professional, 05/2005 to 07/2011
Supportive Concepts For FamiliesReading, PA,
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Planned optimal meals based on established nutritional plans.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Administered necessary medications as directed by care plan.
  • Monitored client behaviors and emotional states, reporting concerns to home manager and documenting information in files.
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Transported clients to doctor's appointments and other related errands.
  • Documented client progress in charts and logbooks.
  • Tracked and reported clients' progress based on observations and conversations.
  • Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
  • Improved patient outlook and daily living through compassionate care.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Documented current patient information to update RN charts including vital signs, behaviors and eating habits.
Line Worker, 03/2002 to 12/2004
Hawaiian TelcomKaunakakai, HI,
  • Examined final products to check conformance with quality and design standards.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Set up coil and fill machines after careful review of job specifications.
  • Adjusted equipment, including coil fill and roller machines to maintain optimal performance.
  • Completed product assembly according to standardized procedures.
  • Recognized defective material and reported isJessicas to management to facilitate prompt resolution.
  • Set up and operated production equipment according to daily work orders and safety procedures.
Education and Training
GED: , Expected in 01/2001
Bowling Green High School - Bowling Green, MO

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School Attended

  • Bowling Green High School

Job Titles Held:

  • First Assistant Manager
  • Administrative Assistant
  • Safety Tech
  • Direct Care Professional
  • Line Worker


  • GED

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